Technical Director--Account Delivery

Horizontal Talent; Chicago (IL); Ibrido; USD 175.000 - 195.000; Tempo pieno

Descrizione del lavoro

Horizontal Talent seeks a Technical Director to lead account delivery for a high‑impact client engagement. This senior technical leader ensures delivery quality, directs architecture, and drives client success across multiple workstreams.

The role blends hands‑on leadership with delivery oversight, coordinating with delivery managers, architects, and product managers while guiding budgets, change orders, and staffing. Travel to client sites is expected.

Competenze

• 12-15 years of technology delivery with leadership roles.
• Strong technical background to guide architecture decisions.
• Experience leading large, multi-workstream engagements.
• Experience managing distributed onshore and offshore teams.
• Excellent communication for executive and technical audiences.
• Hands-on with AI-assisted development and quality controls.
• Willingness to travel monthly to client sites.

Mansioni

• Act as the primary technical contact for senior client stakeholders.
• Own end-to-end delivery performance across scope, schedule, quality.
• Set clear quality standards for delivery, reviews, testing, releases.
• Lead Technical Delivery Managers, PMs, Architects, and Product Managers.
• Provide final technical direction for solution design and tech decisions.
• Participate in architecture reviews and solution shaping.
• Resolve escalations quickly with client and team.
• Oversee AI-assisted development and related risk controls.
• Coach and mentor team members to grow delivery capability.
• Partner on staffing, resource planning, and cross-team coordination.
• Collaborate on margins, budgets, SOWs, and change orders.
• Identify expansion opportunities and support business growth.

Conoscenze

Delivery leadership

Technical background

Multi-workstream

Distributed teams

Budgets & margins

Executive communication

Mentoring

AI-enabled delivery

Travel readiness

Descrizione del lavoro

We're seeking a Technical Director to lead account delivery for a high-impact client engagement, serving as the senior technical leader responsible for delivery quality, technical direction, and client success. This hybrid role combines hands-on technical leadership with delivery oversight, offering the opportunity to shape solutions, guide teams, and drive meaningful outcomes across multiple workstreams.

Responsibilities

• Act as the primary technical point of contact for senior client stakeholders and maintain regular executive‑level communication.
• Own end‑to‑end delivery performance across scope, schedule, quality, and release readiness.
• Set clear quality standards for delivery, including review practices, testing expectations, and release criteria.
• Lead and support Technical Delivery Managers, Program and Project Managers, Architects, and Product Managers in day‑to‑day execution.
• Provide final technical direction for solution design, architecture, and technology decisions.
• Participate directly in architecture reviews, solution shaping, and technical problem‑solving.
• Resolve escalations quickly and effectively, both on the client side and within the delivery team.
• Oversee responsible use of AI‑assisted and agentic development approaches, including review and quality controls.
• Coach and mentor team members to strengthen delivery capability and grow the account’s talent bench.
• Partner on staffing, resource planning, and coordination across onshore and offshore teams.
• Collaborate on account margin, budgeting, estimates, SOWs, and change‑order support.
• Identify expansion opportunities during delivery and partner with commercial leaders to help shape future work.

Skills

• 12-15 years of experience in technology delivery, including leadership roles such as Delivery Director, Associate Director, Senior Manager, or equivalent.
• Strong technical background with the ability to evaluate architecture decisions and guide delivery with credibility.
• Proven experience leading large, multi‑workstream engagements and improving delivery outcomes.
• Experience managing distributed teams across onshore and offshore locations.
• Working knowledge of delivery budgets, margins, estimates, and change‑order fundamentals.
• Excellent communication skills with the ability to translate technical topics for both executive and technical audiences.
• Demonstrated ability to mentor delivery managers, architects, and program/project leaders.
• Hands‑on experience with AI‑assisted or agentic development in a delivery environment, including quality and risk controls.
• Ability to travel to the client site at least monthly and as needed for important meetings.

Preferred Skills

• Previous title of Director or Technical Director at a consulting or systems integration organization.
• Experience in healthcare or another regulated industry with awareness of HIPAA and PHI handling considerations.
• Experience working in an agent‐orchestrated delivery model at scale.
• Track record of contributing to account growth through trusted delivery leadership and solution credibility.

Horizontal is committed to building an inclusive workplace where diverse perspectives, experiences, and backgrounds are valued. We believe equity and belonging strengthen teams, improve outcomes, and help us deliver better experiences for our clients and communities.

For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement.

The pay range for this role is $175,000 - $195,000 per year based on qualifications and experience.