Technical & Digital Skills Instructors

Crowned Grace, Inc; Laurel (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Crowned Grace International in Maryland is seeking Technical & Digital Skills Instructors to deliver hands-on training in Microsoft 365, Power BI and data analytics, AI and digital productivity for employees of a large public water utility client in the Maryland suburbs of Washington, DC.

This contingent role requires on-site instruction, travel within Montgomery and Prince George's Counties, MD, and adherence to client standards.

Qualifications

• Bachelor's degree or equivalent combination of education and certification.
• Minimum of five years of technical or software training delivery to adult professionals.
• Current industry certification appropriate to the courses taught (e.g., MCT, MOS Expert, Power BI Data Analyst).

Responsibilities

• Deliver half-day and full-day instructor-led technical skills training.
• Teach Microsoft Office and Microsoft 365 applications and enterprise software.
• Deliver Power BI training from data import to dashboard publication.
• Deliver AI and digital productivity training for public utilities.
• Prepare practice files and verify lab readiness before sessions.
• Administer skills checks and attendance records and contribute to End-of-Program Reports.

Skills

Technical training delivery

Microsoft 365 training

Power BI training

Education

Bachelor's degree or equivalent

Equivalent education + certification

Information Technology / Computer Science / Business background

Tools

Microsoft Certified Trainer (MCT)

Microsoft Office Specialist Expert

Power BI Data Analyst Associate

CTT+ / CompTIA

Job description

About Crowned Grace International

Accelerating Mission-Ready Capabilities. CGINTL is a veteran- and woman-owned professional services firm that helps enterprises, agencies, and foundations deliver major change, perform better, spend less, and keep their best people. As a service-disabled veteran-owned and woman-owned small business and a marketplace ministry, we grow Leaders who know they matter. At CGINTL, everyone is a Leader, and we hold every Leader to our core values of Integrity & Trust, Credibility, Accountability, Continuous Improvement, Action Orientation, Caring, and Marketplace Ministry.

The Opportunity

CGINTL is seeking Technical & Digital Skills Instructors to deliver hands-on training in Microsoft 365, Power BI and data analytics, AI and digital productivity, and enterprise software for employees of a large public water utility client in the Maryland suburbs of Washington, DC. This position is contingent upon contract award; we are building a qualified candidate pool now.

What You Will Do

• Deliver half-day and full-day instructor-led technical skills training and virtual technical sessions.
• Teach Microsoft Office and Microsoft 365 applications, enterprise software and systems training aligned with the client platforms.
• Deliver Power BI and data analytics training, from data import and modeling through dashboard publication.
• Deliver AI and digital productivity training, including responsible and secure use of AI tools in a public utility setting.
• Prepare practice files and exercises; verify lab and virtual environment readiness before each session.
• Administer skills checks and attendance records and contribute to End-of-Program Training Reports.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business or a related field, or equivalent combination of education and technical certification.
• Minimum of five (5) years of technical or software training delivery to adult professionals.
• Current industry certification appropriate to the courses taught (e.g., Microsoft Certified Trainer, Microsoft Office Specialist Expert, Microsoft Certified: Power BI Data Analyst Associate).

Preferred Qualifications

• Microsoft Certified Trainer (MCT); CompTIA CTT+; CAPM or PMP for project management fundamentals.

How You Will Live Our Values

• Action Orientation: Keeps every session hands-on and practical, so participants leave able to apply the tool the next working day.
• Caring: Meets each learner at his or her skill level, from first-time users to advanced analysts.
• Continuous Improvement: Stays current with Microsoft 365, Power BI and AI tools, and updates content as platforms change.

Work Requirements

• Successful completion of the client's post-offer background investigation, including work, driving, and criminal history, before working at client facilities.
• Availability for on-site work Monday through Friday between 7:00 a.m. and 3:30 p.m., and travel within Montgomery and Prince George's Counties, Maryland.
• Adherence to client and CGINTL standards of conduct, ethics, and confidentiality.