Technical Delivery Manager

ValueMomentum; Peoria (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

ValueMomentum is seeking a Senior Delivery/Program Manager to drive enterprise transformations and align stakeholders across sponsors, groups, and delivery partners. You will manage the end‑to‑end delivery lifecycle, including scope, timelines, and budget, while coordinating cross‑functional teams and external vendors to achieve timely, high‑quality outcomes.

The role requires strong communication skills, deep experience in Agile/Waterfall methods, and a proven track record of leading large

Qualifications

• Min 12 years of end-to-end technology delivery experience.
• Strong agile QA practices and tools.
• P&C domain knowledge with policy admin systems.
• Excellent communication and stakeholder coordination.
• Experience managing third-party vendors and budgets.
• Proven leadership of large delivery teams across shores.

Responsibilities

• Define project goals, deliverables, and acceptance criteria with sponsors.
• Manage delivery lifecycle from initiation to closure.
• Coordinate cross-functional teams including developers, QA, UX, DevOps, and vendors.
• Act as primary client contact ensuring transparency and satisfaction.
• Monitor risks, issues, and dependencies with escalation.
• Report delivery performance using KPIs and burn-down charts.
• Facilitate agile ceremonies (planning, stand-ups, retrospectives).
• Enforce quality through testing and code reviews.
• Manage budgets and project financials for cost efficiency.
• Drive process improvements and delivery excellence frameworks.
• Coach and develop high-performance teams.
• Engage clients in discovery and visioning sessions.

Skills

Agile delivery

P&C domain

JIRA familiarity

Stakeholder communication

Budget management

Team leadership

Vendor management

Cross-shore leadership

Risk & governance

Tools

JIRA

Prioritization tools

Job description

The technical Delivery/Program Manager will be the key driver and enabler to deliver capabilities needed for Enterprise Transformations.

The Delivery Manager will be the conduit between the Project Sponsor, Group and business platform stakeholders and external delivery partners and is accountable for successfully delivering the program/projects. The role involves coordination of the day-to-day activities, support on the prioritization of the requirements/backlog as well as support on the strategic planning over the project lifetime. The role plays a pivotal role to the timely implementation and success of any technology-based project. It also involves looking at the Enterprise roadmap, aligning the team, and determining avenues to streamline and fast track delivery.

Key accountabilities:

• Work in close collaboration with project sponsors and stakeholders to ensure appropriate definition of project goals, deliverables, and acceptance criteria.
• Manage the entire project delivery lifecycle, from initiation through planning, execution, monitoring, and closure.
• Define project scope, timelines, and deliverables in alignment with business requirements and resource capabilities.
• Coordinate cross-functional teams including developers, QA, UX designers, DevOps, support, and third-party vendors.
• Act as the primary point of contact for clients or business stakeholders, ensuring transparency and satisfaction throughout the engagement.
• Monitor and manage project risks, issues, and dependencies, with timely escalation and resolution.
• Track and report delivery performance using KPIs, SLAs, velocity, and burn-down charts.
• Facilitate agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews (if applicable).
• Ensure high-quality output by enforcing testing, code reviews, and quality control measures.
• Manage budgets, resources, and project financials, ensuring cost efficiency.
• Drive process improvements and contribute to delivery excellence frameworks.
• Foster a high-performance, collaborative team culture through coaching, feedback, and conflict resolution.
• Engage with clients and prospective clients and assist with business/technical discovery and visioning sessions.

EXPERIENCE/SKILLS:

• Min 12 years work experience in successful delivery of complex technology related projects end to end.
• Experience in Agile quality practices, techniques, and tools
• Strong Knowledge on P&C domain with experience in Policy Admin Systems.
• Familiarity with JIRA and other prioritization tools
• Knowledge and experience with project management methodologies (Agile/Waterfall) to work with intricate, multifaceted projects.
• Excellent communication and coordination skills
• Comfortable with changing and flexible requirements from business owner
• Customer oriented attitude
• High degree of self-motivation
• Experience managing third party relationships in the successful achievement of customer deliveries.
• Demonstrated track record of delivering high-quality projects & program up to medium to large sized accounts.
• Ability to communicate clearly to all levels and present to senior leadership.
• Ability to lead, motivate & direct med-large sized engineering delivery teams.
• Ability to help define delivery management core processes and improvement opportunities.
• Demonstrated attentiveness to quality and productivity as outcomes.
• Advanced analytical, problem solving, negotiation and organizational skills.
• Ability to manage significant delivery budgets and minimize program variances.
• Strong ability to lead teams across multiple shores.

About ValueMomentum:

ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state-of-the-art delivery centres in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.

ValueMomentum is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We are also committed to providing reasonable accommodation for qualified individuals with disabilities and applicants throughout the recruitment process, in accordance with applicable laws.