Manager – Client Services & Delivery, P&C Insurance Domain

ValueMomentum; New Jersey; In loco; USD 150.000 - 190.000; Tempo pieno

Descrizione del lavoro

ValueMomentum is seeking a Manager – Client Services & Delivery to lead end-to-end delivery of P&C insurance projects with a focus on Guidewire implementations. You will manage cross-functional teams, drive execution across Policy Center, ClaimCenter, and BillingCenter, and act as the primary client interface to ensure successful outcomes.

The role requires 8–12 years in IT delivery / project management within P&C, strong leadership, and experience with Agile/Waterfall/ITIL.

Competenze

• 8–12 years of IT delivery / project management experience in P&C insurance.
• Strong hands-on experience with Guidewire modules (PolicyCenter, ClaimCenter, BillingCenter).
• Proven track record in leading large-scale implementations and client engagements.
• Bachelor’s degree in CS / IT / Business; PMP/ITIL preferred.

Mansioni

• Lead end-to-end delivery of Guidewire implementations and P&C projects.
• Drive execution across Policy Center, ClaimCenter, and BillingCenter.
• Ensure adherence to best practices and delivery methodologies (Agile/Waterfall).
• Act as the primary client interface, managing expectations and relationships.
• Lead and mentor cross-functional teams to deliver high-performance outcomes.
• Monitor project health, risks and governance for timely delivery.
• Collaborate with stakeholders to align delivery with business objectives.
• Stay updated on Guidewire advancements and incorporate into strategy.

Conoscenze

IT delivery / project management

Leadership / team management

Guidewire

Client engagement / stakeholder mgmt

Agile / Waterfall / ITIL

Communication

Formazione

Bachelor's degree in Computer Science / IT / Business

PMP/ITIL certifications preferred

Strumenti

Guidewire (PolicyCenter, ClaimCenter, BillingCenter)

Descrizione del lavoro

We are looking for a Manager – Client Services & Delivery to lead end-to-end delivery of P&C insurance projects, with a strong focus on Guidewire implementations. This role combines delivery leadership, client engagement, and team management to ensure high-quality execution and client success.

Key Responsibilities

• Lead and manage end-to-end delivery of Guidewire implementations and P&C insurance projects.
• Drive execution across Policy Center, ClaimCenter, and BillingCenter.
• Ensure adherence to best practices and delivery methodologies (Agile/Waterfall).
• Act as the primary client interface, managing expectations and building strong relationships.
• Lead and mentor cross-functional teams to deliver high-performance outcomes.
• Monitor project health, risks, and governance, ensuring timely delivery.
• Collaborate with stakeholders to align delivery with business objectives.
• Stay updated on Guidewire advancements and incorporate into delivery strategy.

Core Skills & Qualifications

• 8–12 years of experience in IT delivery / project management within P&C Insurance.
• Strong hands‑on experience with Guidewire (PolicyCenter, ClaimCenter, BillingCenter).
• Proven track record in leading large‑scale implementations and client engagements.
• Strong leadership and team management capabilities.
• Experience with Agile, Waterfall, and ITIL frameworks.
• Excellent communication, stakeholder management, and problem‑solving skills.
• Bachelor’s degree in Computer Science / IT / Business; PMP/ITIL certifications preferred.

About ValueMomentum:

ValueMomentum is a leading solutions provider for the global property and casualty insurance industry, supported by deep domain and technology capabilities. We help insurers stay ahead with sustained growth and high performance for enhancing stakeholder value and fostering resilient societies. Trusted by over 100 insurers, ValueMomentum is one of the largest services providers exclusively focused on property and casualty. ValueMomentum is headquartered in Piscataway, NJ, with state‑of‑the‑art delivery centers in Piscataway, NJ; Hyderabad, Pune, and Coimbatore in India; Toronto in Canada; and London in the United Kingdom.

ValueMomentum is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities and applicants throughout the recruitment process, in accordance with applicable laws.