Technical Delivery Lead

Endava; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare & benefits

FSA

Life Insurance & AD&D

Health Savings Account

401(k) with employer match

Job summary

Endava is seeking a Delivery Lead to orchestrate advanced AIops initiatives and cross-team delivery across multi-cloud environments. You will drive automation, monitoring, and self-healing workflows using Dynatrace, Splunk, and CloudWatch, while enforcing CI/CD guardrails and reliability metrics.

The role emphasizes SRE practices, end-to-end testing, and security/compliance in a global enterprise setting. On-site collaboration may be required with clients and internal teams.

Qualifications

• 7+ years of experience managing complex technical projects or software delivery in large enterprises.
• Hands-on with enterprise monitoring/observability tools (Dynatrace, Splunk, CloudWatch) and CI/CD automation.
• Familiarity with Site Reliability Engineering (SRE) practices, automated testing, and cloud automation frameworks.

Responsibilities

• Orchestrate delivery and cross-team dependencies for complex AI/automation initiatives.
• Oversee automation, monitoring, and self-healing workflows across multi-cloud environments.
• Define and drive CI/CD guardrails and observability standards to prevent downtime.

Skills

Project leadership

Observability tools

CI/CD automation

AI/ML deployments

SRE practices

Tools

Dynatrace

Splunk

CloudWatch

CI/CD

Job description

Responsibilities

• Orchestrate "Ask Oppy" Delivery: Serve as the primary operational driver for "Ask Oppy"-our Agentic AIOps Orchestrator-managing timelines, cross-team dependencies, integration of developed code blocks, and delivery milestones utilizing Google Cloud Vertex AI and Model Context Protocol frameworks.
• Drive Core Automation & Self-Healing Solutions: Directly oversee and unblock critical cross-team infrastructure operations programs, including end-to-end password reset automation initiatives and Dynatrace monitoring, alerting, and self-healing automation workflows.
• Advance I&O AI Initiatives: Manage execution timelines for specific Infrastructure and Operations (I&O) AI projects, aligning engineering output with broader organizational goals to ensure system resilience and reduce user impact.
• Observability & Pipeline Standardization: Design, implement, and automate CI/CD pipeline guardrails and observability standards across multi-cloud environments using enterprise tools like Dynatrace, Splunk, and Cloudwatch to proactively prevent downtime.
• System Testing, Validation & ETL Oversight: Define, organize, and execute end-to-end performance testing and data integrity validation, including Snowflake and ETL pathways, ensuring newly configured technical solutions meet strict performance benchmarks prior to production launch.
• Unified Support & Intake Integration: Lead the technical implementation and workflows for unified support systems, leveraging IT Service Management (ITSM), ITIL, and Lean frameworks to turn operational workflows into repeatable, automated ticketing and platform solutions.
• Vulnerability Tracking & Security Solutions: Formulate, integrate, and deploy standardized vulnerability tracking workflows and automated remediation frameworks across the portfolio to ensure infrastructure systems meet strict enterprise security compliance.
• Cross-Functional Orchestration: Harmonize diverse engineering, application support, and data teams; manage resource dependencies; navigate competing technical priorities; and drive strict accountability across separate technical units to meet consolidated timeline goals.
• Autonomy & Communication: Establish highly efficient, concise reporting cadences for leadership. Anticipate bottlenecks, clear roadblocks independently, and distill complex, multi-team technical statuses into clear, actionable executive updates.

Experience & Qualifications

• 7+ years of experience leading complex technical projects, product delivery, infrastructure rollouts, or software delivery within a global or multi-regional enterprise IT environment.
• Proven hands-on experience working with enterprise monitoring and observability tools (e.g., Dynatrace, Splunk, Cloudwatch), CI/CD pipeline automation, and AI/ML deployments.
• Deep familiarity with Site Reliability Engineering (SRE) practices, automated testing, cloud automation framework.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

All your information will be kept confidential according to EEO guidelines.

If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

Company Culture

At Endava, we're committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives-because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.