Technical Delivery Engineer

RELEX Solutions; Melbourne (KY); On-site; USD 63,000 - 98,000; Full time

Job summary

RELEX Solutions is seeking a Technical Delivery Engineer to join the Plan Release Technical Delivery team within Customer Operations in APAC. You will drive technical change delivery for RELEX customers—deploy new software releases to customer environments and develop the deployment process, ensuring a coherent customer experience across the full product suite.

This hands-on, high-accountability role is for engineers who thrive in dynamic, customer-facing delivery environments and want to

Qualifications

• Bachelor's/Master's degree in Software Engineering or IT.
• Strong analytical and problem-solving skills.
• Strong teamwork capabilities.
• Programming experience (Bash, Ruby, Java).
• Understanding of Git, CI/CD pipelines and automation workflows for deployment and testing.
• Basic knowledge of databases.
• Basic knowledge of Linux and Unix.
• Fluent communication skills in English.

Responsibilities

• Be responsible for technical activities in release deployments to customer environments.
• Perform testing and validation to ensure quality of deployments.
• Be at the center of communications between customer teams and product development, to fix bugs and improve the software.
• Investigate issues that come up in release deployments.
• Improve our release upgrade practices and processes within and across teams.

Skills

Bash

Ruby

Java

Git

CI/CD

Deployment automation

Databases

Linux/Unix

English communication

Analytical thinking

Teamwork

Education

Bachelor's/Master's degree in Software Engineering or IT

Job description

At RELEX, Engineering means tackling complex challenges with cutting-edge tools and a forward-thinking approach. The work is complex, and it's rewarding. From managing massive datasets to building user interfaces, we push boundaries to create intuitive software. Collaboration, respect, and flexibility define how we work. Become part of our community and play a role in defining its future.

As part of our continued expansion in the Asia Pacific region, we're looking for a Technical Delivery Engineer to join our Plan Release Technical Delivery team within Customer Operations. In this role, you will be at the heart of driving technical change delivery for RELEX customers - deploying new software releases to customer environments and developing the deployment process, and by doing so you will be in the front seat of our technology development. You will be part of a team focused on delivering what RELEX builds to our customers, ensuring readiness for adoption and managing a coherent customer experience across the full product suite. This is a hands-on, high-accountability role for engineers who thrive in dynamic, customer-facing delivery environments.

What you'll be doing:

• Be responsible for technical activities in release deployments to customer environments
• Perform testing and validation to ensure quality of deployments
• Be at the center of communications between customer teams and product development, to fix bugs and improve the software
• Investigate issues that come up in release deployments
• Improve our release upgrade practices and processes within and across teams

What you'll bring to the table:

• Bachelor's/Master's degree in the field of Software Engineering or IT
• Strong analytical and problem-solving skills
• Strong teamwork capabilities
• Programming experience (Bash, Ruby, Java)
• Understanding of Git, CI/CD pipelines and automation workflows for deployment and testing
• Basic knowledge of databases
• Basic knowledge of Linux and Unix
• Drive for continuous improvement
• Fluent communication skills in English

What we consider as an advantage:

• Located in Melbourne and/or able to attend in person for team days and workshops
• Solid task management skills
• Outstanding work ethic and sense of urgency to resolve issues quickly and efficiently if they occur during deployments
• Proactive and result-driven attitude towards work
• Experience and understanding of retail, supply chain management and enterprise software
• Entrepreneurial attitude
• Experience in Quality Assurance

We offer:

• A front row seat in a rapidly growing and international software company
• A fun, ambitious, and committed team of smart people to work with
• A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged
• Responsibilities in challenging projects from day one
• International career and learning opportunities
• A position where you can help retailers fight against food waste

Life at RELEX is defined by collaboration, respect, and flexibility. We believe in fostering a work environment where innovation thrives and everyone feels valued. As we expand our APAC coverage, you'll help grow our local capabilities and be part of shaping how we scale in the region. Our teams work together to solve meaningful challenges, creating an inclusive culture that supports professional and personal growth. Whether you're engaging with colleagues across the globe or finding your own work-life balance, life at RELEX is about making a difference while enjoying the journey. What difference will you make?

If you have questions, Mala Ramayaa is happy to answer them by email at [e-mail].

About RELEX

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits - optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform.

RELEX is trusted by leading brands including AutoZone, Franprix, Morrisons, PetSmart, and Rossmann, and has offices across North America, Europe, and the Asia Pacific region.