Technical Customer Support & Order Specialist

Exotic Automation & Supply; New Hudson (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Exotic Automation & Supply, located in New Hudson, Michigan, is seeking a Technical Customer Service Representative. The role involves processing orders and managing inquiries, ensuring exceptional service support for customers.

Ideal candidates will have a High School Diploma and customer service experience, demonstrating effective communication skills. This position offers the opportunity to work in a fast-paced environment with a focus on order management and customer satisfaction.

Qualifications

• High School Diploma or equivalent is required.
• Customer service experience is preferred.
• Familiarity with computer systems is necessary.

Responsibilities

• Process customer orders from receipt through completion.
• Respond to customer inquiries and complaints professionally.
• Maintain accurate records of customer interactions.

Skills

Customer service

Order management

Communication

Financial knowledge

Education

High School Diploma

Associate’s degree preferred

Job description

Exotic Automation & Supply, located in New Hudson, Michigan, is seeking a Technical Customer Service Representative. The role involves processing orders and managing inquiries, ensuring exceptional service support for customers.

Ideal candidates will have a High School Diploma and customer service experience, demonstrating effective communication skills. This position offers the opportunity to work in a fast-paced environment with a focus on order management and customer satisfaction.