Technical Customer Success Pro | Flexible PTO

Veeva Systems; United States; Remote; USD 35,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO

Retirement programs

Charitable giving program

Job summary

Veeva Systems is seeking a Customer Support role ideal for those looking to build a career in a company known for its success and corporate culture. The position entails advising users on best practices, resolving client issues, and maintaining strong professional relationships.

The ideal candidate will have over a year of relevant technical customer support experience, effective communication skills, and must reside within two hours of Columbus, OH. Benefits include medical insurance, flexible PTO, and retirement programs.

Qualifications

• 1+ year relevant experience in a technical customer support role or related technical field.
• Demonstrated competence in standard computer packages (Word, Excel, PowerPoint).
• Must live within 2 hours from Columbus, OH, USA.

Responsibilities

• Advise end users on best practices when using Veeva’s applications.
• Identify and resolve client issues associated with Veeva’s applications.
• Build strong relationships with users of Veeva’s applications.

Skills

Effective communication

Organizational skills

Time management

Technical customer support experience

Competence in computer packages

Bilingual in Spanish

Job description

Veeva Systems is seeking a Customer Support role ideal for those looking to build a career in a company known for its success and corporate culture. The position entails advising users on best practices, resolving client issues, and maintaining strong professional relationships.

The ideal candidate will have over a year of relevant technical customer support experience, effective communication skills, and must reside within two hours of Columbus, OH. Benefits include medical insurance, flexible PTO, and retirement programs.