Technical CSM: Security Platform Adoption & Value

Armis; Alabama; On-site; USD 120,000 - 130,000; Full time

Job summary

A growing tech firm in the United States is seeking a Technical Customer Success Manager (T.CSM) to enhance customer engagement and technical delivery of its platform. The role involves ensuring successful adoption of the platform, leading implementation plans, and building strong relationships with stakeholders. Ideal candidates should have a Bachelor’s degree in Computer Science and 2+ years of relevant experience. This position offers a competitive salary range of $120,000 - $130,000 annually.

Qualifications

• 2+ years experience in a Customer Success Manager or Technical Account Manager role.
• 2 years in network engineering, architecture, support, or design.
• Familiarity with IT, security, healthcare tech environments.

Responsibilities

• Lead adoption and implementation plans for customers.
• Build and maintain relationships with stakeholders.
• Ensure deployment aligns with business use cases.

Skills

Strong communication skills

Presentation skills

Network protocols knowledge

Customer advocacy

Education

Bachelor’s degree in Computer Science or related field

Certifications such as CISSP, Security+, CEH

Job description

A growing tech firm in the United States is seeking a Technical Customer Success Manager (T.CSM) to enhance customer engagement and technical delivery of its platform. The role involves ensuring successful adoption of the platform, leading implementation plans, and building strong relationships with stakeholders. Ideal candidates should have a Bachelor’s degree in Computer Science and 2+ years of relevant experience. This position offers a competitive salary range of $120,000 - $130,000 annually.