Technical Control Engineer — Incident Lead & Remote Support

Symbotic LLC

United States

Remote

USD 71,000 - 97,900

Full time

14 days+
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Benefits offered by this job

Medical, dental, and vision benefits
401(k)
PTO

Job summary

Symbotic LLC is seeking a Technical Control Engineer to ensure the reliable operation of automated systems at client sites. This role will involve troubleshooting, monitoring, and incident management as part of a dedicated Technical Support Team.

The ideal candidate will have a Bachelor’s degree in Electrical Engineering or related field, with at least two years of technical support experience. Strong communication skills and technical expertise are necessary for success in a high-pressure environment.

The role includes a compensation range of $71,000.00 – $97,900.00 along with comprehensive benefits.

Qualifications

  • Bachelor's degree in electrical engineering, Controls Engineering, Automation Engineering, or equivalent experience.
  • Minimum 2 years of technical support, engineering, or controls roles.
  • Experience in automation, robotics, warehouse, or supply-chain environments preferred.

Responsibilities

  • Manage complex technical support requests via various communication channels.
  • Provide advanced remote support for electro-mechanical and software-related issues.
  • Conduct root cause analysis for critical incidents to improve resolution times.

Skills

Technical support experience
Troubleshooting
Networking and protocols
Linux scripting
Communication skills

Education

Bachelor's degree in electrical engineering or related field
Equivalent hands-on experience in industrial automation

Tools

TCP/IP networking
Allen Bradley ControlLogix
SQL scripting

Job description

Symbotic LLC is seeking a Technical Control Engineer to ensure the reliable operation of automated systems at client sites. This role will involve troubleshooting, monitoring, and incident management as part of a dedicated Technical Support Team.

The ideal candidate will have a Bachelor’s degree in Electrical Engineering or related field, with at least two years of technical support experience. Strong communication skills and technical expertise are necessary for success in a high-pressure environment.

The role includes a compensation range of $71,000.00 – $97,900.00 along with comprehensive benefits.

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