Technical Content Specialist

LHH; United States; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-term Disability

401K plan

Paid leave

Holiday pay

Job summary

LHH is partnering with a government client to appoint a Technical Content Specialist. You will work closely with subject matter experts, business stakeholders, trainers, and project teams to ensure a smooth adoption of the new platform.

You will develop user guides, training manuals, SOPs, and step-by-step guides with visuals to support rollout and ongoing use. Strong writing and collaboration skills are essential for success.

Qualifications

• 3+ years of experience creating technical documentation, user guides, process documentation, or training materials.
• Excellent writing, editing, proofreading, and organizational skills.
• Proficiency with Microsoft Office Suite, SharePoint, and documentation management tools.

Responsibilities

• Develop comprehensive user guides, training manuals, process documentation, and SOPs for new software workflows.
• Create step-by-step how-to guides with screenshots, maps, and visuals.
• Collaborate with analysts, project managers, IT teams, and SMEs to document system processes.
• Translate complex system functionality into clear, audience-appropriate documentation.

Skills

Writing

Editing

Proofreading

Organizational skills

Tools

Microsoft Office Suite

SharePoint

Documentation management tools

Job description

We are working with a government client that is in need of Technical Content Specialist , this individual will partner closely with subject matter experts, business stakeholders, trainers, and project teams to ensure a smooth adoption of the new platform...

Key Responsibilities

• Develop comprehensive user guides, training manuals, process documentation, and standard operating procedures for new software-related workflows.
• Create step-by-step "how-to" guides with screenshots, process maps, and supporting visuals.
• Collaborate with business analysts, project managers, IT teams, and subject matter experts to gather requirements and document system processes.
• Translate complex system functionality and business processes into clear, concise, audience-appropriate documentation.

Required Qualifications

• 3+ years of experience creating technical documentation, user guides, process documentation, or training materials.
• Excellent writing, editing, proofreading, and organizational skills
• Proficiency with Microsoft Office Suite, SharePoint, and documentation management tools.

Employment Type: Contract (10+months to start), 40 hrs/week

Pay: $25-$30 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers