Technical Consultant
Summary
The Technical Consultant will be expected to drive solution analysis, analyze custom
components and support execution for upgrades and bugfix releases with our customers in
production.
Responsibilities (Other duties may be assigned.)
- Constant learning of new features of out-of-box product, reduce customization
and promote improvements into product
- Participate in analysis and impact assessments for customers going through product
upgrades and bugfix releases.
- Liaison with implementation team members on merging, timing and delivery strategies of
major product upgrades and bugfix releases.
- Participate in requirements elicitation, analyses and design, driving solution
implementation and carry through to the handover of major custom components to the
Support team
- Produce quality technical documentation to support the design and development
process
- Strong communication skills and proven ability to deliver without direct supervision [CF1]
- Contribute in the creation and review of estimates around technical aspects of the
solution
- Ensure all aspects of good design and construction are delivered, including:
- Performance, scalability, and security
- Modularity, interoperability, and upgradability
- Collaborate with peers within the client organization to ensure a successful delivery
- Work closely with Solution Architects, Business Consultants and Software Engineers for
successful completion of product upgrades and bugfix releases.
- Identify and capture areas for improvement/innovation for subsequent technical
consultancy service transformation
- Develop an understanding and knowledge of insurance and our customers[CF2]
- Expert knowledge of specific technologies:[CF3]
- Willingness to take ownership of significant elements of an overall solution
Education and/or Experience
- 3+ years working in a comparable consultancy position
- Bachelors or Masters degree in Computer Science, Management Information Systems
- Engineering, Mathematics/ Statistics/ Sciences (or related) disciplines
- Experience of working remotely in a vendor environment on client sites
- Experience working within the insurance sector a distinct advantage
- Experience of working remotely in a vendor environment on client sites[CF4]
Knowledge, Skills and Abilities
- Strong analysis, design & solutioning skills and able to provide sound direction.
- Excellent documentation skills
- Proven complex technical problem-solving skills[CF5]
- An ability to be well organized, flexible, proactive and detail orientated
- Capability to lead both internal and client teams
- Full project life cycle exposure
- Strong analysis, design & solutioning skills
- Excellent planning and tracking skills within dynamic Agile/Scrum environment
- Ability of understanding and manipulating the data model at a database level
- Excellent documentation and presentation skills
- Positive and supportive team player
- Strong communication skills and proven ability to deliver without direct supervision
- Strong negotiation and scope management skills
- Capable of working under pressure
- Strong problem-solving skills of complex technical
Technical Skills
- Advanced knowledge of specific technologies:
- Java, including JEE technologies such as JSP, JDBC, JNDI
- Application servers: Websphere, Weblogic, Tomcat, JBoss
- Databases: Oracle, SQL Server
- Development Tools: Gradle, Ant, Eclipse, JUnit, Git, Subversion
- Cloud Amazon Web Services(AWS), Cloudwatch, New Relic
- Proven experience of using integration technologies such as SOA, Web API standards,
SOAP and REST
Language Skills
- Ability to speak the English language proficiently, both verbally and in writing.
Travel Requirements
No travel required.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
- Employee works primarily in an office environment, within a well-ventilated area, and are
exposed to moderate noise levels.
- May be exposed and/or work with chemicals as listed in our MSDS book.
OR
- Employee works primarily in a home office environment.
- The home office must be a well-defined work area, separate from normal domestic
activity and complete with all essential technology including, but not limited to; separate
phone, scanner, printer, computer, etc. as required in order to effectively perform their
duties.
Work Requirements
- Compliance with all relevant Global policies and procedures related to Quality,
Security, Safety, Business Continuity, and Environmental systems.
- Travel and fieldwork, including international travel may be required. Therefore, employee
must possess, or be able to acquire a valid passport.
- Must be legally eligible to work in the country in which you are hired.