Technical Communicator for Heavy Equipment Services

Linder Industrial Machinery; Chesapeake (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Linder Industrial Machinery Company is seeking a Technical Communicator to support service operations by creating and delivering accurate technical information for technicians, service managers, and customers. You will bridge communication between branches, OEM partners, and internal teams to ensure efficient troubleshooting and high-quality support.

You will develop, translate, and maintain service documentation, manuals, bulletins, and SOPs, while ensuring clarity, branding, and version

Qualifications

• Strong written and verbal communication translating complex mechanical, hydraulic, or electrical concepts into clear instructions.
• Experience with heavy equipment systems such as Komatsu, BOMAG, DEUTZ-Fahr, or other Linder lines.
• Ability to read wiring diagrams, hydraulic schematics, and service manuals.
• Proficiency in Microsoft Office, PDF editing, and documentation systems.

Responsibilities

• Develop, update, and maintain Linder-specific service documentation, including troubleshooting guides, repair instructions, bulletins, and SOPs.
• Translate OEM technical updates and field campaigns into actionable instructions for technicians.
• Ensure documents meet branding, clarity, and version control standards and keep libraries current across branches.
• Act as liaison between OEM support, branches, and field service to improve issue resolution.

Skills

Technical writing

Communication skills

Documentation management

Heavy equipment knowledge

Tools

Microsoft Office

PDF editing tools

Documentation systems

Job description

Linder Industrial Machinery Company is seeking a Technical Communicator to support service operations by creating and delivering accurate technical information for technicians, service managers, and customers. You will bridge communication between branches, OEM partners, and internal teams to ensure efficient troubleshooting and high-quality support.

You will develop, translate, and maintain service documentation, manuals, bulletins, and SOPs, while ensuring clarity, branding, and version