Technical Communicator: Field Diagnostics & Publications

Ohio Machinery Co.; Sharonville (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Ohio CAT, a division of Ohio Machinery Co., is seeking a Technical Communicator to serve as the primary liaison for resolving product issues and facilitating communication between Caterpillar and the dealership for the Equipment and Power Systems Division.

The role includes controlling technical information, assisting with diagnostics and troubleshooting, and occasional on-site support. Travel to Cat seminars and training is required during onboarding and as needed.

Qualifications

• At least 10 years of Caterpillar Heavy Equipment service experience.
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Responsibilities

• Controls the technical information within the dealership, including distribution of electronic service publications and letters.

Skills

CAT Heavy Equipment experience

Diagnostics & troubleshooting

Electrical systems knowledge

Communication skills

Reading schematics

Education

High school diploma or equivalent

Engines, hydraulics & electrical systems training

Job description

Ohio CAT, a division of Ohio Machinery Co., is seeking a Technical Communicator to serve as the primary liaison for resolving product issues and facilitating communication between Caterpillar and the dealership for the Equipment and Power Systems Division.

The role includes controlling technical information, assisting with diagnostics and troubleshooting, and occasional on-site support. Travel to Cat seminars and training is required during onboarding and as needed.