Technical Communications Operator I-Publications

Vermeer; Pella (IA); On-site; USD 32,000 - 48,000; Full time

Job summary

Vermeer is seeking a detail-oriented publishing technician for first shift on onsite campus in Iowa. You will operate printing equipment, assemble manuals, and manage digital assets while ensuring timely delivery and quality standards.

A background in printing or production and strong customer service help you excel in this role. The team values accuracy, reliability, and the ability to handle multiple tasks in a fast-paced environment, with opportunities to grow in technical communication

Qualifications

• Associate degree in production-related field preferred, with 1 year of experience in printing or related production.
• Proficiency in MS Office, File Explorer, Adobe tools; ability to learn additional software quickly.
• Strong customer service and problem-solving skills.
• High attention to detail and ability to learn complex processes.
• Knowledge of printing equipment, paper stock, and production workflow.
• Ability to lift up to 50 pounds repeatedly during a shift.

Responsibilities

• Operate all publishing equipment to produce manuals and materials.
• Build manuals, resource libraries, and complete production orders.
• Monitor inventory and supplies for printing and publishing processes.
• Learn relevant technical communication policies affecting printed materials quality.
• Use order, print, file retrieval, and archiving systems to manage digital assets.
• Maintain production flow and on-time delivery in the absence of the department lead.

Skills

MS Office

Adobe tools

Detail oriented

Customer service

Problem solving

Lifting up to 50 lbs

Education

Associate degree in production field

Tools

Shear

Paper drill

Binder

Laminator

Padding frame

Folder/perforator

Job description

Who We Are

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.

Work Shift 1 - First Shift Job Summary

Are you the type of person who enjoys being part of a team that supports a world class organization producing critical customer resources while working in a fast-paced environment? In this role you will produce customer facing technical materials and prepare them to be shipped with our equipment or directly to customers. This includes preparing for orders to be printed, operating various printing production equipment and packing orders to be shipped out. We are looking for someone that has an eye for detail, a strong commitment to quality, is reliable and able to maintain a customer service attitude.

What You'll Do

• 1. Operate all publishing equipment to produce manuals and materials.
• 2. Build manuals, resource libraries, and complete production orders.
• 3. Monitor inventory and supplies for printing and publishing processes.
• 4. Learns relevant technical communication policies to understand requirements of printed materials that impact quality control and building resource libraries.
• 5. Use order, print, file retrieval, and archiving systems to manage digital assets.
• 6. Maintain production flow and on-time delivery in the absence of the department lead.

What We're Looking For

• Associate degree in a field supporting production, manufacturing, or workflow operations preferred, with a minimum of one year of experience in printing, document finishing, or a related production environment; or an equivalent combination of education and experience.
• Proficiency in Microsoft Office Suite, File Explorer, Adobe tools, and ability to learn additional software quickly.
• Strong customer service and problem-solving skills.
• High degree of attention to detail and ability to learn a variety of complex processes.
• Knowledge of company product line, digital printing equipment, and proper paper stock.
• Competence with shear, paper drill, binder, laminator, padding frame, and folder/perforator.
• Effective verbal and written communication skills and ability to maintain positive relationships.
• Understands prioritization of projects and multiple tasks while supporting department objectives.
• Produce accurate, error-free documents in a timely manner.
• Effective management of time and resources.
• Ability to lift up to 50 pounds repeatedly throughout a shift.
• Navigate server files/folders; understand technical manual naming conventions and equipment classifications.

Travel

No travel is expected of this position.

Work Location ONSITE:

A team member's day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.

Equal Opportunity Employer

At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at [phone] or at [e-mail].