Technical Communications Associate II

Vibrant Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

FHLBank Pittsburgh is seeking a skilled technical writer to transform complex information into clear, user-focused documentation including policies, guides, manuals and other end-user materials.

You will collaborate with business units across the bank to produce materials aligned with their workflows, enabling members and stakeholders to use Bank products and services effectively. This full-time onsite role at 301 Grant Street requires 3-5 years of writing experience.

Qualifications

• 3-5 years of professional writing experience.
• Ability to transform complex information into clear, user-friendly materials.
• Experience with policies, guides, and manuals.

Responsibilities

• Produce policies, guides, manuals and end-user docs.
• Collaborate with business units to align materials with workflows.
• Ensure documentation follows bank standards and branding.

Skills

Technical writing

Policy documentation

Documentation standards

Cross-functional collaboration

Job description

Finance & Banking

301 Grant Street, Pittsburgh, PA - Onsite

• Employment Type: Full-time
• Experience: Intermediate (3-5 years)

This writing-focused position will work to transform complex information into clear, user-friendly documentation in the form of policies, guides, manuals and other end-user documentation. The technical writer will collaborate closely with business units across the organization to prepare materials aligned with their work. The generated deliverables will empower Bank members and other stakeholders to efficiently use Bank products, services and delivery channels.

Website FHLBank Pittsburgh