Technical Business Analyst

Get Covered Inc.; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Get Covered Inc. is seeking a remote Technical Business Analyst to support a growing team. You will manage documentation accuracy, optimize context for AI-generated tickets, and review specifications against actual workflows alongside product managers and engineers.

The role emphasizes collaboration, precise documentation, and leveraging AI tools to improve product operations. If you excel at translating complex processes into clear criteria, this remote position offers a hands-on environment

Qualifications

• 3+ years of experience as a business analyst, technical analyst, product analyst, data analyst, or in product operations.
• Proficient in SQL and able to read database schemas.
• Experience using AI tools effectively in a daily workflow.
• Ability to create prototypes with AI assistance for team feedback.

Responsibilities

• Understand and document current platform behaviors, workflows, and exception paths.
• Build and maintain reference materials for AI tooling and engineering teams, ensuring accuracy as products evolve.
• Review tickets and specifications for alignment with reality, capturing acceptance criteria and edge cases.

Skills

Strong writing

AI prototyping

Workflow analysis

Analytical thinking

Tools

SQL

AI tools

Job description

To support a growing team, the remote Technical Business Analyst will manage documentation accuracy, optimize context for AI-generated tickets, and review specifications against actual workflows while collaborating with product managers and engineers.

Key responsibilities:

• Understand and document current platform behaviors, workflows, and exception paths
• Build and maintain reference materials for AI tooling and engineering teams, ensuring accuracy as products evolve
• Review tickets and specifications for alignment with reality, capturing acceptance criteria and edge cases

Required qualifications:

• 3+ years of experience as a business analyst, technical analyst, product analyst, data analyst, or in product operations
• Proficient in SQL, capable of writing queries and understanding database schemas
• Experience using AI tools effectively in a daily workflow
• Ability to create prototypes with AI assistance for team feedback
• Strong writing skills for clear documentation and communication