TECHNICAL ASSISTANT, SERVICE

Otis Elevator Co.; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

Join a leading global company as a Technical Assistant, ensuring the safety of elevator and escalator units. You will perform maintenance, troubleshoot issues, and work independently while receiving comprehensive training. Enjoy a long-term contract in a secure industry.

Benefits

Long-term employment contract

Intensive training in technology and processes

Employee support program

Qualifications

• Minimum SPM, preferably with Technical certificate.
• Basic Electrical, Electronic and or Mechanical knowledge with 1 year related experience.

Responsibilities

• Ensure servicing, replacements, repairs, and troubleshooting are performed professionally.
• Report abnormal findings to superior.
• Attend breakdown callback assignments promptly.

Skills

Electrical knowledge

Mechanical knowledge

Problem solving

Education

Technical certificate

SPM

Job description

Date Posted:

2025-04-20

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, No. 2-1-50, Tingkat Mahsuri, 11950 Bayan Baru, Pulau Pinang.

Role Overview

Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis is growing and is looking for aTechnical Assistant located in Penang.

Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

Duties and Responsibilities:

• To ensure all servicing, replacements, repairs and troubleshooting work are diligently and professionally performed according to the Company's maintenance program and work schedule.

• To report all abnormal findings to superior, Supervisor and or Engineer for further action.

• To ensure that all works performed (i.e. Servicing, parts replacement, repairs and breakdown) are accompanied by relevant job-sheet acknowledged by the respective customer.

• To attend as soon as reasonably possible, all breakdown callback assignment. Priority is to be given for 'man trap' situation.

• To perform other repair works as instructed by the Supervisor and or Engineer.

• Maybe required for 24-hour Breakdown Callback Standby duties.

• Any other duties that may be given by the Supervisor from time to time.

Requirements:

• Minimum SPM, preferably with Technical certificate

• Basic Electrical, Electronic and or Mechanical knowledge with 1 year related experience.

• Able to trouble shoot and solve technical problem will have added advantage.

• Familiar of lift and escalator operation.

• Able to work independently with minimum supervision.

• Results-driven and committed.

• Comfortable dealing with customers

We will train you intensively in technology, processes, and soft skills, and you can exchange ideas with experienced colleagues at any time.

You will receive modern and high-quality work clothes and your own tools.

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

What’s In it For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

• The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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