Technical Assistant

Davita Inc.; New York (NY); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading company in the insurance industry is seeking a Technical Assistant to provide customer service and support the service team. This role involves handling clerical tasks, assisting in marketing efforts, and managing customer files. Ideal candidates will possess strong communication and customer service skills, along with proficiency in Microsoft Office Suite.

Benefits

Competitive financial package

Qualifications

• High school diploma or equivalent experience required.
• Up to 2 years related work experience preferred.

Responsibilities

• Provide customer service and clerical support.
• Assist service team with marketing materials and proposals.
• Input customer data into applications.

Skills

Communication

Customer Service

Problem Solving

Time Management

Teamwork

Typing

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Technical Assistant

New York, NY, USA
Req #3718

Monday, June 2, 2025

Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

More information is available on the company's website at: www.alliant.com.

SUMMARY

Responsible for providing customer service and clerical support to assist Producers and service team in supporting existing accounts and soliciting new business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Sets-up prospect and customer files; sets-up and process dead files; conducts miscellaneous filing;

* Answers telephone and routes calls to others; operates fax machines, scanners, printers and copiers;

* Assists service team with assembly of marketing materials, proposals and presentations for prospects and customers;

* Inputs prospect and customer data into applications;

* Provides word processing assistance as required;

* Inputs information into agency management system;

* Maintains inventory and coordinates ordering of all commonly used office supplies;

* May conduct agency billing and processing check requests;

* Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

* Other duties as assigned.

QUALIFICATIONS

EDUCATION / EXPERIENCE

High school diploma or equivalent combination of education and experience

Up to 2 years related work experience

SKILLS

Good verbal and written communication skills

Good customer service skills, including telephone and listening skills

Good problem solving and time management skills

Intermediate typing skills (30-35 wpm)

Ability to work within a team and to foster teamwork

Ability to prioritize work for multiple projects and deadlines

Proficient in Microsoft Office Suite

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package.We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here.

Other details

• 
  Pay Type
  Hourly
  
• 
  Max Hiring Rate
  $65,000.00
  

Apply Now

• New York, NY, USA

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