Technical Assistant

Novant Health; Leland (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one benefits

Flexible scheduling

Tuition support and career advancement

6% retirement match

Mental health resources

Job summary

Novant Health is seeking a Technical Assistant at Brunswick Forest Clinic in Leland, NC. You will support patient care by collecting, processing, and preparing specimens for testing while maintaining quality standards and assisting experienced laboratory professionals.

The role emphasizes accuracy, safety, and the ability to train others on equipment and procedures, with regular day shifts and comprehensive benefits. High school diploma is required; a bachelor’s degree is preferred.

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• One year of phlebotomy or specimen processing experience preferred.
• Phlebotomy certification (ASCP, ASPT, AMT, or NHA) preferred where required.
• Knowledge of medical terminology for laboratory procedures and results.
• Ability to follow written protocols and work independently.
• Strong communication skills with patients, staff and the public.

Responsibilities

• Prepare specimens and assist with routine testing procedures.
• Maintain equipment and stock supplies.
• Support laboratory staff to ensure accurate, timely results.
• Participate in orientation and training of other personnel on equipment and software.

Skills

Phlebotomy

Specimen processing

Safety protocols

Quality assurance

Interpersonal communication

Independence

Medical terminology

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

What We Offer

Technical Assistant- Brunswick Forest Clinic

Join a dedicated laboratory team where accuracy and attention to detail make a difference every day. You'll support patient care by collecting, processing, and preparing specimens for testing while maintaining quality standards and working alongside experienced laboratory professionals committed to delivering accurate results and exceptional patient care.

Why Choose Novant Health:

• Day-one medical, dental, and vision benefits
• Flexible scheduling and generous paid time off to support work-life balance
• Tuition support programs and career advancement opportunities, including specialty certifications
• 6% retirement match and competitive total rewards package
• Mental Health, well-being, telehealth, and therapy resources for you and your family

Facility: Brunswick Forest Clinic| Location: Leland, NC, Full-Time | Work Schedule: Monday 8:00-5:15, Tuesday 8:00-1:00, Wednesday 8:00-5:15, Thursday 8:00-5:15, and Friday 8:00-5:15

What You'll Do

A Lab Technical Assistant supports laboratory operations by preparing specimens, maintaining equipment, stocking supplies, and assisting laboratory staff with routine testing procedures. They help ensure specimens are handled accurately, safety protocols are followed, and the laboratory operates efficiently.

Team member is responsible for performing all specimen processing procedures. Team member is responsible for ensuring policies and procedures are followed. This position will advise and assist in the orientation and training of other personnel on equipment and software as necessary.

What We’re Looking For

• Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.
• Experience: One year of relevant phlebotomy and/or specimen processing experience, preferred.
• Licensure/Certification: For Phlebotomy cert in facs where Phleb req in role: ASCP, ASPT, AMT, or NHA, preferred.
• Additional Skills (required):
  • For facilities where Phlebotomy is a requirement of the role, the certification must be obtained within 6 months of hire. Failure to do so will result in termination of employment.
  • Knowledge of current medical terminology to perform full range of laboratory tasks. Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures and results.
  • Skill in anticipating and reacting calmly to emergency situations.
  • Skill in developing and maintaining department quality assurance.
  • Skill in establishing and maintaining effective working relationships with patients, medical staff, hospital staff and the public.
  • Ability to follow written protocols.
  • Ability to work independently. Ability to communicate clearly.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

199143