Technical Assistance Specialist

Pro Staff; Irvine (CA); On-site; USD 39,000 - 56,000; Part time

Benefits offered by this job

Medical, dental, vision, and pet insu

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks Program

Health Savings Account (HSA)

AD&D Insurance

Job summary

Pro Staff in Irvine, CA is seeking a Technical Assistance Specialist for a temporary contract. The role supports dealership service teams by providing expert guidance on engine diagnostics, repair approvals, warranty reviews, and technical problem resolution.

If you are an experienced automotive technician with strong diagnostic skills and hands-on exposure to OBD II systems, this office-based opportunity offers a fast-paced environment and potential for longer-term contracts.

Qualifications

• Minimum 5 years of dealership technician experience required.
• Solid engine diagnostics, electrical systems, and OBD II troubleshooting experience.
• Two-year Automotive Technology degree or equivalent hands-on experience preferred.
• ASE Certifications preferred; Master ASE Certification highly desired.
• Proficiency with computer systems, databases, and technical documentation.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• Review and provide warranty approvals for engine repair requests from dealership technicians.
• Deliver technical support and troubleshooting assistance for complex vehicle repair concerns.
• Document, track, and manage technical cases within the Technical Assistance Database.
• Analyze vehicle systems, specifications, and repair information to support field inquiries.
• Research electrical, drivability, and OBD II emissions-related concerns.
• Generate reports and trend analyses to identify recurring technical issues.
• Support parts and technical hotline teams with product and repair-related inquiries.
• Assist in validating service information and technical publications.

Skills

Engine diagnostics

Electrical system

OBD II troubleshooting

Automotive technology degree/ hands-on

Computer systems & databases

Communication & problem solving

Education

Two-year Automotive Technology degree

Job description

Now Hiring: Technical Assistance Specialist (Automotive) - Temporary Contract

Location: Irvine, CA

Pay Rate: $34.71 per hour

We are seeking an experienced Technical Assistance Specialist for a temporary contract opportunity in Irvine, CA. This role supports dealership service teams by providing expert guidance on engine diagnostics, repair approvals, warranty reviews, and technical problem resolution. This is an excellent opportunity for a skilled automotive technician looking to leverage their diagnostic expertise in a professional office-based environment.

Key Responsibilities

• Review and provide warranty approvals for engine repair requests from dealership technicians.
• Deliver technical support and troubleshooting assistance for complex vehicle repair concerns.
• Document, track, and manage technical cases within the Technical Assistance Database.
• Analyze vehicle systems, specifications, and repair information to support field inquiries.
• Research electrical, drivability, and OBD II emissions-related concerns.
• Generate reports and trend analyses to identify recurring technical issues.
• Support parts and technical hotline teams with product and repair-related inquiries.
• Assist in validating service information and technical publications.

Qualifications

• Minimum 5 years of dealership technician experience required.
• Strong engine diagnostic, electrical system, and OBD II troubleshooting experience.
• Two-year Automotive Technology degree or equivalent hands-on experience preferred.
• ASE Certifications preferred; Master ASE Certification highly desired.
• Proficiency with computer systems, databases, and technical documentation.
• Strong communication, analytical, and problem-solving skills.

Additional Information

• Temporary leave coverage assignment with potential for long-term contract opportunities.
• Professional environment supporting automotive technical operations.

Employee Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks Program
• Health Savings Account (HSA)
• Accidental Death & Dismemberment (AD&D) Insurance