Automotive Tech Support Specialist — Engine Diagnostics

Advantage Technical

Irvine (CA)

On-site

USD 45,000 - 55,000

Full time

11 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

Health Savings Account (HSA)

AD&D Insurance

Job summary

Advantage Technical in Irvine, CA is seeking a Technical Assistance Specialist for a temporary contract to support dealership service teams with engine diagnostics, repair approvals, warranty reviews, and technical problem resolution.

The role requires strong diagnostic skills, experience with OBD II, and DB/tech doc proficiency. ASE certifications are preferred. This is an on-site, contract position in a professional automotive technical operations environment.

Qualifications

Minimum 5 years of dealership technician experience.
Strong engine diagnostic and OBD II troubleshooting abilities.
ASE certifications preferred; Master ASE highly desired.
Proficiency with computer systems and technical documentation.

Responsibilities

Review and provide warranty approvals for engine repair requests from dealership technicians.
Deliver technical support and troubleshooting assistance for complex vehicle repair concerns.
Document, track, and manage technical cases within the Technical Assistance Database.
Analyze vehicle systems, specifications, and repair information to support field inquiries.
Research electrical, drivability, and OBD II emissions-related concerns.
Generate reports and trend analyses to identify recurring technical issues.
Support parts and technical hotline teams with product and repair-related inquiries.
Assist in validating service information and technical publications.