Technical Applications Specialist – Spectroscopic Gas Technologies

OMEGA, Inc.; Sugar Land (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Discretionary bonus

Paid time off

Job summary

Servomex is seeking a Technical Applications Specialist to drive application development and support for the IP&E market across Texas, including Sugar Land. The role is customer-facing and requires collaboration with sales, product management, and R&D to create innovative gas analysis solutions.

You will own regional technical inquiries, run field trials, and deliver training while supporting continuous improvement of processes and service delivery. Domestic travel to client sites is expected.

Qualifications

• Strong background in gas analysis and instrumentation.
• Experience with Tunable Diode Laser (TDL) and Infrared spectroscopy in industrial settings.
• Excellent communication skills for customer-facing engagements and technical training.

Responsibilities

• Drive technical application development and identify opportunities for revenue growth in the IP&E market.
• Own regional application support and ensure high level of customer satisfaction.
• Collaborate with Product Applications Specialists, Sales, Product Management, and R&D to deliver solutions.
• Lead customer testing, field trials, and VOC initiatives to inform product development.
• Deliver technical training and knowledge transfer to customers, partners, and internal teams.
• Support exhibitions, trade shows, and industry events and drive continuous improvement of processes.

Skills

Gas analysis

TDL/IR spectroscopy

Customer-facing communication

Technical training

Sales support / technical consultation

Tools

SAP

Salesforce

Microsoft Office

Job description

At Servomex, we’re trusted by customers around the world to deliver complex analyzer and instrumentation systems that support critical industrial processes. We help customers optimize combustion processes, improve plant safety and efficiency, enhance hydrocarbon processing operations, and meet increasingly stringent emissions compliance requirements through world-leading gas analysis technology. By combining innovative instrumentation with deep application expertise, we deliver accurate, reliable solutions that help customers improve process control, product quality and environmental performance. The successful candidate will need full Authorization to work in the US on a permanent basis – sponsorship is not available. We are seeking a Technical Applications Specialist to drive technical application development and support business growth, for our Industrial, Process & Emissions (IP&E) market segment across Texas and the surrounding region. This is a highly visible, customer-facing role that combines technical expertise, commercial support, application development, and team capability building. You will work closely with customers, sales teams, business leaders and product specialists to develop innovative solutions that address real-world industrial, process and emissions challenges.

What You’ll Do

• Drive application development and identify opportunities for revenue growth across the IP&E business.
• Develop and enhance the regional capabilities of the Technical Applications team.
• Own regional application and technical enquiries, ensuring a high level of customer support.
• Key interfaces with: Product Applications Specialists, Sales, Product Management, R&D, Engineering, Channel Partners, Distributors, Marketing, Customers, End Users, Service & Systems teams.
• Participate in customer visits, major project pursuits, technical reviews and commercial opportunities as the technical expert.
• Act as the voice of the customer, identifying market needs and communicating opportunities for product and application development.
• Lead regional customer testing, validation activities, field trials and Voice of Customer (VOC) initiatives.
• Manage Factory Acceptance Tests (FATs), special analyzer configurations and demonstration equipment.
• Deliver technical training and knowledge transfer to customers, partners and internal teams.
• Support exhibitions, trade shows, conferences and industry events.
• Drive continuous improvement of application processes, procedures and service delivery.
• Support Service and Systems teams on complex application challenges when required.
• Take ownership of regional service level agreements (SLAs), targets and key performance indicators (KPIs).

What We’re Looking For

You will bring a strong background in gas analysis, combined with a passion for solving customer challenges and developing technical solutions. Demonstrated Applications expertise in Tunable Diode Laser (TDL) and Infrared (IR) spectroscopy technologies in industrial applications. Strong understanding of analytical measurement principles, process applications, customer requirements, and the selection, configuration, and deployment of gas analysis solutions across industrial markets. Excellent customer-facing and relationship management skills. Experience supporting sales opportunities through technical consultation and solution development. Ability to deliver technical presentations and training to a range of audiences. Strong analytical, problem-solving and troubleshooting skills. Experience working effectively within multidisciplinary teams. All-round proficiency with Microsoft Office, SAP and Salesforce. Desirable Experience: Experience working within the hydrocarbon processing, petrochemical, refining or chemical industries. Testing skills; designing, implementing and reporting on verification/validation testing.

Location

Sugar Land, TX facility (with flexibility for regular travel across Houston/Texas) and on occasion to other US locations.

Benefits

• Health, Dental, Vision, Life & Long-term Disability Insurance (from month 1)
• 3 weeks PTO + 11 holidays + 2 floating holidays + 2 paid volunteering days
• 401(k) with company match
• Discretionary bonus
• Annual performance review
• Structured career development and talent management
• Employee wellbeing program
• Professional subscriptions support
• Referral scheme, long service awards & global recognition
• Regular company events

A Virtual Tour of Servomex, USA

At Servomex, we are united by a shared purpose: helping industry operate more sustainably, while safeguarding people and the planet. Founded over 74 years ago, we are recognised as the world’s leading experts in gas analysis solutions and are proud to be part of the global Spectris Group. Our work spans a broad spectrum of industries, from enabling low-emission power generation and sustainable manufacturing, to supporting high-purity medical oxygen, enhancing facility safety, and advancing innovative research. A career at Servomex means contributing to initiatives that create cleaner air, healthier outcomes, and a more sustainable world. Equally important is our investment in our people. We are honoured to have received numerous global awards and accreditations, reflecting a culture that actively encourages colleagues to bring their whole selves to work. Our collaborative and inclusive environment values wellbeing, continuous learning, and personal growth at every stage of your career. Guided by our values Be True, Own It, and Aim High we empower our people to act with integrity, take ownership, and push boundaries as they build their future with us. Whether you are just starting your career, bringing established expertise, or looking to take the next step, you will find opportunities at Servomex to make a genuine impact. With a truly global footprint, our hubs and centres are located across the UK, US, Asia, Europe, and the Middle East, bringing together diverse talent, perspectives, and ideas from around the world.