Technical Analyst II

BOK Financial; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

BOK Financial in Tulsa, OK, seeks a Technical Analyst II to improve user experiences across applications. The role centers on end-user experience, UI/UX strategies, and bridging business needs with IT solutions.

You will analyze, design, implement and support moderate to complex systems aligned with our long-term technology roadmap, collaborating with teams to deliver reliable, scalable technology solutions. Relocation is not available.

Qualifications

• Bachelor's degree in Information Technology or Computer Science or related field and 3–5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations.
• Experience with SQL queries and data analysis tools.
• Solid knowledge of banking and payments industry and processes.
• Strong written and verbal communication and collaboration across teams.
• RELOCATION IS NOT AVAILABLE

Responsibilities

• Write business requirements and document customer needs for simple to moderately complex projects.
• Analyze, design, plan, test, and deploy systems software and programs; define problem functions and design requirements.
• Provide day-to-day support for complex applications systems and develop test plans.
• Train user personnel on new or modified systems and prepare training materials.
• Document reports and interface with service providers as needed.
• Demonstrate understanding of data flows, system integrations, and IT governance fundamentals.

Skills

Analytical skills

Oral & written communication

Team collaboration

Project management basics

Agile / Waterfall

Education

Bachelor's degree in Information Technology or Computer Science

Tools

SQL Queries

RDBMS concepts

Job description

Req ID: 78485

Location: Tulsa -TUL

Areas of Interest: Information Technology

Pay Transparency Salary Range: Not Available

Application Deadline: 09/28/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

Summary

At BOK Financial, our success starts with our incredible talent.Are you an experienced Technical Analyst II who enjoys problem solving? This is an opportunity to become involved in some major transformative projects and leverage new cutting- edge technology. Bring your passion for technical support. It's an exciting time to join us!

Job Description

The Technical Analyst II is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting moderate to complex systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. Manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems.

Team Culture

Ourmission is toempower our company, teammates andcustomers through thedelivery of resilient andcustomer-centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units.

How You'll Spend Your Time

• You will write business requirements and document customer needs and expectations for simple projects.
• You will analyze, design, plan, test, and deploy simple to complex systems software and programs. This includes researching and defining problem functions involving existing systems and programs, developing input and output requirements and recommending appropriate design to meet those requirements.
• You will provide business process modeling and project estimates for simple projects and system enhancements.
• You will provide day-to-day support for the operation of complex application systems developing complex test plans and scenarios and designing and conducting program and integrated system tests.
• You will train user personnel on new or modified systems by preparing training materials and conducting training one-on-one or in a classroom setting.
• You will design, document and provide reports through the use of report writers or through coordination with service providers.
• You will have general technical understanding of single application data flows across multiple applications, software and system integrations, RDBMA principles, tiered environments, Cloud environments, and project management skills.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of (a/an) Bachelor's Degree in Information Technology or Computer Science or related field of study and / or 3-5 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience.

• Single application data flows across multiple applications
• Software integration, system integration, and technology used
• RDBMS principles and tools
• Tiered environments (e.g. development, testing, UAT, production, DR)
• Application disaster recovery
• SQL Queries
• IT and IS standards and concepts
• Banking and payments industry and processes
• Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Influence change by being flexible and adaptable.
• Project Management Methodology (basic framework, phases, artifacts, process, and project funding)
• Quality / Testing Methodologies and tools
• IT lifecycle Governance
• Ability to effectively plan time, method, manner and sequence of own work assignments
• Agile, waterfall, or other project management strategy
• Oral and written communication skills to effectively represent self and BOKF
• Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers.
• RELOCATION IS NOT AVAILABLE

Working Conditions & Physical Requirements

Office

About BOK Financial

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.