Technical Analyst I - Savings Time & IMPACS

BOK Financial Corporation; Tulsa (OK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

BOK Financial Corporation is seeking a Technical Analyst I to support Systematics Savings Time and IMPACS deposit applications in Tulsa. You will work with business partners to translate needs into technical solutions, write SQL queries, and build Power BI reports that drive operational insights.

You will analyze data, troubleshoot production issues, support releases, and contribute to reporting accuracy and efficiency across core deposit products.

Qualifications

• Bachelor's degree in IT/CS or related field and 1–3 years in technical analysis or data analytics.
• Experience with deposit systems and core banking apps preferred.
• Proficient in SQL scripting and Power BI reporting.

Responsibilities

• Serve as liaison between business stakeholders and technology teams for core deposit applications.
• Analyze requirements, troubleshoot incidents, and develop data reports.
• Create and maintain Power BI dashboards and SQL queries to drive insights.
• Support releases, patches, and disaster recovery exercises.

Skills

SQL scripting

Power BI

Data analysis

Analytical thinking

Communication skills

Banking operations knowledge

Education

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Finance, Banking

Job description

Technical Analyst I - Savings Time & IMPACS

Location: Tulsa -TUL

Areas of Interest: Information Technology; Business/Technical Analysis

Pay Transparency Salary Range: Not Available

Application Deadline: 08/05/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

Are you passionate about combining technology, data, and banking operations to drive exceptional customer experiences? We are seeking a Technical Analyst I to support critical deposit applications that serve as the foundation of our consumer banking operations. This role offers a unique opportunity to develop expertise in Certificate of Deposit (CD), Individual Retirement Account (IRA), and Demand Deposit Account (DDA) systems while collaborating with business and technology partners to optimize processes, improve reporting, and support enterprise applications.

The ideal candidate will possess a blend of banking operations knowledge, analytical thinking, SQL scripting skills, and reporting experience to ensure our core deposit systems continue to operate effectively and efficiently.

Job Description

The Technical Analyst I serves as the primary liaison between business stakeholders and technology teams, supporting key banking applications with a specific focus on:

• Systematics Savings Time applications supporting Certificates of Deposit (CDs) and Individual Retirement Accounts (IRAs)
• IMPACS applications supporting Demand Deposit Accounts (DDAs)

This role is responsible for analyzing business requirements, supporting application functionality, performing data analysis, troubleshooting production issues, developing SQL queries, and creating business reporting solutions using Power BI. The Technical Analyst I plays a critical role in ensuring the stability, accuracy, and continuous improvement of applications supporting core deposit products. The position requires a strong understanding of banking operations and deposit products, along with the ability to translate business needs into technical solutions and actionable insights.

Team Culture

Our mission is to empower our company, teammates, and customers through the delivery of resilient, customer‑centric technology solutions. We achieve this by combining deep technical expertise with a strong understanding of our business operations. We value collaboration, innovation, accountability, and a commitment to delivering exceptional service to our internal and external customers.

How You’ll Spend Your Time

Core Application Support

• Serve as a primary support resource for Systematics Savings Time (CDs & IRAs) and IMPACS (DDAs) applications.
• Partner with business users to understand operational processes, identify opportunities for improvement, and resolve application issues.
• Analyze and troubleshoot production incidents, perform root‑cause analysis, and coordinate resolutions with technology teams.
• Support application releases, patches, upgrades, and production deployments.

Data Analysis & Reporting

• Develop and maintain SQL queries and scripts to research issues, validate data, and support business requests.
• Create and maintain operational and management reporting solutions utilizing Power BI.
• Analyze customer, account, and transactional data to identify trends, exceptions, and process improvements.
• Support data validation, retention requirements, security standards, and reporting needs.

Business & Technical Analysis

• Gather, document, and validate business requirements for system enhancements and process improvements.
• Create process flows, functional specifications, and application documentation.
• Assist in evaluating business requirements and translating them into technical solutions.
• Participate in testing activities for enhancements, releases, and production support initiatives.

Operational Support

• Provide day‑to‑day support for critical banking applications and interfaces.
• Monitor system performance and data integrity across supported applications.
• Assist with disaster recovery activities and support documentation maintenance.
• Communicate project status, risks, and issues to management and stakeholders.

Education & Experience Requirements

This level of knowledge is typically acquired through completion of a Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, Finance, Banking, or a related field and/or 1‑3 years of related experience in Technical Analysis, Data Analytics, Banking Operations, or Application Support.

Preferred Qualifications

• Experience supporting deposit banking products, including:
• Certificates of Deposit (CDs)
• Individual Retirement Accounts (IRAs)
• Demand Deposit Accounts (DDAs)
• Experience with Systematics Savings Time, IMPACS, or similar core banking/deposit systems.
• Working knowledge of banking operations, deposit servicing, and account processing.
• Proficiency writing and troubleshooting SQL queries and scripts.
• Experience developing reports and dashboards using Power BI.
• Understanding of relational database concepts and RDBMS tools.
• Familiarity with application integrations, data flows, and system interfaces.
• Experience working within development, testing, UAT, production, and disaster recovery environments.
• Understanding of application lifecycle management, governance, and change management processes.

Skills & Competencies

• Strong analytical and problem‑solving abilities with attention to detail.
• Ability to interpret data and provide actionable business insights.
• Excellent written and verbal communication skills.
• Strong customer service mindset with the ability to build trusted partnerships across business and technology teams.
• Ability to manage multiple priorities in a fast‑paced environment.
• Experience working within Agile, Waterfall, or hybrid project methodologies.
• Demonstrated ability to collaborate effectively with clients, vendors, business partners, and peers.

What Will Make You Successful in This Role

Success in this position comes from developing a deep understanding of CD, IRA, and DDA banking operations while leveraging SQL and Power BI to solve business problems, improve operational efficiency, and support critical banking applications. The ideal candidate enjoys working with data, partnering with business stakeholders, and serving as a trusted resource for applications that are essential to our customers and the bank’s daily operations.

Working Conditions & Physical Requirements

Office

Equal Employment Opportunity

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.