Technical Analyst

ManpowerGroup Global, Inc.; Bradley, Town of Norway (IL, WI); On-site; USD 85,000 - 110,000; Full time

Job summary

ManpowerGroup Global, Inc. is seeking a skilled Technical Engineer – Lab IT to lead the migration of GxP lab systems from Windows 7 to Windows 10 in Bradley, IL. The ideal candidate should have 3–5 years of experience in system migrations, strong troubleshooting skills, and knowledge of GxP compliance.

You will plan migration activities, ensure compliance with regulations, and provide support during the transition. This role requires excellent communication to train lab personnel and collaborate with IT and QA teams.

Qualifications

• 3–5 years of experience in system migrations focusing on Windows operating systems.
• Strong proficiency in Windows 7 and Windows 10 environments.
• Experience supporting lab systems and laboratory instruments.

Responsibilities

• Plan and execute migration activities for transitioning GxP lab systems.
• Conduct system assessments for compatibility issues.
• Maintain documentation of the migration process, including protocols and user manuals.

Skills

Windows OS migrations

GxP compliance

lab systems support

troubleshooting

validation documentation

PowerShell scripting

Excellent communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field

Tools

Microsoft certifications (MCSA or MCSE)

automated deployment tools

Job description

We are looking for a skilled Technical Engineer – Lab IT to support and lead the migration of GxP lab systems from Windows 7 to Windows 10 in a regulated laboratory environment. The ideal candidate should have strong experience with Windows OS migrations, GxP compliance, lab systems support, troubleshooting, validation documentation, and collaboration with IT, QA, and laboratory teams. Experience working in pharmaceutical or regulated environments along with knowledge of deployment tools and PowerShell scripting is highly preferred.

Role: Technical Engineer – Lab IT

Work Location: Bradley, IL (Kankakee)

Background Check and Meet & Greet: Mandatory

Job Description

Job Summary

We are seeking a skilled Technical Analyst to lead the migration of GxP lab systems from Windows 7 to Windows 10. The ideal candidate will have extensive experience in system migrations, particularly within regulated environments, and a strong understanding of GxP compliance requirements.

Key Responsibilities

• Plan and execute migration activities for transitioning GxP lab systems from Windows 7 to Windows 10.
• Conduct system assessments to identify compatibility issues and ensure all lab applications and instruments are supported on Windows 10.
• Ensure all migration activities comply with GxP regulations and maintain system validation throughout the process.
• Provide technical support and troubleshooting during the migration process to minimize downtime and ensure a smooth transition.
• Maintain detailed documentation of the migration process, including validation protocols, test scripts, and user manuals.
• Train lab personnel on new system features and changes post-migration to ensure seamless adoption and compliance.
• Collaborate closely with IT, QA, and lab teams to coordinate migration activities and resolve issues as they arise.

Mandatory Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3–5 years of experience in system migrations, with a focus on Windows operating systems and GxP environments.
• Strong proficiency in Windows 7 and Windows 10 environments.
• Knowledge of GxP compliance requirements.
• Experience supporting lab systems and laboratory instruments.
• Strong troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.

Preferred Qualifications

• Microsoft certifications such as MCSA or MCSE.
• Familiarity with automated deployment tools and scripting languages such as PowerShell.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!