Technical Administrative Specialist (ITAR/ERP)

True North Consultants, Inc.; Salem (NH); On-site; USD 42,000 - 65,000; Full time

Job summary

True North Consultants, Inc. is seeking an Administration Assistant with technical aptitude in Salem, NH. You will back up the operations manager and assist the bench tech with basic electro-mechanical tasks, including ITAR-related work as needed.

The role requires a strong balance of administrative skills and technical curiosity, with responsibilities spanning quotes, PO processing, local logistics, and inventory control for a small team.

Qualifications

• 3+ years of administrative experience with electro-mechanical environment preferred.
• ERP or financial software experience required; QuickBooks Enterprise preferred.
• 3+ years of direct customer-facing experience in a professional service or sales-support role.
• ISO/ITAR/DOS/DOC compliance knowledge is advantageous and preferred.

Responsibilities

• Quote generation, processing sales orders, POs, and AP collections.
• Oversee domestic shipping/receiving; assist packing and logistics.
• Manage RMA process and returns with daily logs and reporting.
• Control U.S. warehouse inventory; lead counts and audits.
• Coordinate activities between manufacturing, service, sales, and shipping.
• Perform additional admin/operational tasks as needed.
• Provide backup support for Lab Technician when required.

Skills

Admin experience

Electro-mechanical aptitude

Customer service

Organizational skills

Independent with teamwork

Education

Business administration degree

Certification in business administration

Tools

ERP software

QuickBooks Enterprise

Job description

True North Consultants, Inc. is seeking an Administration Assistant with technical aptitude in Salem, NH. You will back up the operations manager and assist the bench tech with basic electro-mechanical tasks, including ITAR-related work as needed.

The role requires a strong balance of administrative skills and technical curiosity, with responsibilities spanning quotes, PO processing, local logistics, and inventory control for a small team.