Technical Administrative Assistant

RadNet, Inc.; Maryland; Remote; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA funding

401(k) Match

Free imaging services

Job summary

RadNet, Inc. is seeking an IT Technical Administrative Assistant to handle daily administrative and IT-support tasks. Most work is remote from an imaging center or home office, with up to 25% travel for go-live events or meetings, and occasional errands such as shipping packages.

The role requires an IT/tech support background, strong communication, and the ability to manage multiple tasks, meetings, and documentation while supporting the IT department.

Qualifications

• High school diploma or GED or equivalent with 1–3 months related experience.
• Minimum 3 years IT, Helpdesk or technical support experience.
• Proficient with Microsoft Office and Windows OS; Windows Server 2008 R2/2016/2019 preferred.
• Strong communication and interpersonal skills.
• Ability to learn new tasks quickly and maintain confidentiality.

Responsibilities

• Perform daily administrative and operational tasks including call intake and meeting organization.
• Handle supply orders, inventory and documentation.
• Schedule appointments and support system go-live events.
• Remote work from imaging center or home office; up to 25% travel.
• Ship packages and pick up orders.
• Provide technical assistance and maintain databases.

Skills

IT helpdesk experience

Technical support

Communication skills

Microsoft Office

Windows OS familiarity

Windows Server knowledge

Education

High school diploma or GED

Tools

CRM software

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet isLeading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an IT Technical Administrative Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21stcentury and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

JOB SUMMARY

The IT Technical Administrative Assistant will be responsible for performing various daily administrative and operational tasks such as call intake, organizing meetings, supply orders, inventory, general documentation, appointment scheduling and day to day upkeep of incoming requests. Most work will be handled remotely from an imaging center or home office, about 25% of travel may be required to attend meetings or provide administrative support during system related go live events. This position also requires running local errands to ship packages and pick up orders. Experience with scheduling, inventory management or a CRM tool is also desirable.

You will:

• Provides technical assistance functions to the IT department.
• Assists and supports IT managers and directors in their daily tasks.
• Provides technical assistance to escalation teams and technicians in administrative matters.
• Maintains and manages relevant technical databases.
• Maintains and manages technical files and records in an organized manner.
• Organizes and schedules administrative meetings with technical persons.
• Provides administrative support to customers in technical matters.

If You Are:

• Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Minimum of 3 years’ experience in IT, Helpdesk or technical support is required.
• In depth knowledge of common software, including Microsoft Office, Windows 7/10, Windows Server 2008 R2, Server 2016/2019 preferred.
• Must possess the intelligence and energy to tackle and learn new tasks.
• Excellent communication and interpersonal skills

Ideal Candidate will possess:

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range:

$55,000,00 - $65,000.00 per year