Technical Account Manager (Public Sector)

Wiz; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Wiz is seeking a Technical Account Manager, SLED to drive adoption of the Wiz platform among State and Local agencies and universities in the United States.

You will serve as the bridge between customers and Wiz teams, guiding deployment and security hardening while aligning with federal cloud-security best practices. Strong communication and problem-solving are required to engage stakeholders at all levels from practitioners to executives.

Qualifications

• 4+ years in SLED or education sector
• Experience with Linux and Windows security concepts
• Experience delivering cloud solutions across major CSPs and government offerings
• CSP certifications (e.g., CSA - Professional) and security certs (CISSP/CCSP) preferred

Responsibilities

• Plan and execute strategies to drive adoption of Wiz across State, Local agencies and Universities
• Serve as technical advisor and bridge between customers and Wiz teams
• Guide customers through deployment, configuration, and security hardening using federal cloud-security practices
• Lead collaboration across Product Management, Sales, Engineering, and Support for government customers
• Navigate federal processes and relationships with CISOs, AOs and technical practitioners

Skills

Cloud security

FedRAMP/ GovRAMP

DevOps security

Containerization (Docker/Kubernetes)

Security frameworks (NIST 800-53/800-官

Education

B.S. in Computer Science or related

Tools

AWS GovCloud

Azure Government

GCP Assured Workloads

Job description

• As a Technical Account Manager, SLED you’ll be responsible for planning and executing strategies that drive customer adoption and use of the Wiz platform across State and Local agencies, and Universities
• Your cloud and security industry expertise will allow you to provide impactful guidance to customers throughout their Wiz onboarding and operationalization journey. You will serve as the bridge between customers and the broader Wiz team – you’ll streamline collaboration between Product Management, Sales, Engineering, and Support to deliver a cohesive customer experience for government organizations with the most stringent security requirements
• Your understanding of how large organizations leverage cloud, security, and SaaS technologies will allow you to empathize with customer personas and drive effective conversations with customer personas at all levels
• Serve as a trusted technical advisor and Wiz platform expert throughout your customers’ journey, confidently guiding them through deployment, configuration, and operationalization using federal cloud-security best practices
• Serve as the primary technical liaison for your customers, driving the resolution of highly complex architectural and operational challenges across intricate federal cloud environments
• Act proactively by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
• Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security, compliance, and mission objectives
• Navigate complex federal organizational structures, building and cultivating relationships with key contacts—from State/Local CISOs and Authorizing Officials (AOs) to technical practitioners—to drive forward key Wiz objectives

Strong technical expertise and customer-facing skills will be essential in addressing the needs of our customersPractical experience deploying and operationalizing containerization technologies (such as Docker or Kubernetes) and addressing corresponding security considerationsPractical experience deploying and operationalizing DevOps technologies (such as CI/CD, Version Control Systems, or Infrastructure as Code) and managing their security implicationsPractical experience navigating the Government authorization processes such as FedRAMP or GovRAMP and guiding customers through rigorous security and hardening requirements (such as NIST 800-53 and NIST 800-171)4+ years of experience working in or supporting State, Local, or Education (SLED) organizationsB.S. in Computer Science, Engineering, or a similar field, or equivalent practical experienceExperience with Linux and Windows operating system security concepts and technical troubleshooting4+ years of experience in technical customer-facing roles supporting cloud or cloud-security products (such as Technical Account Manager, Professional Services, or Solutions Engineer)Experience delivering cloud solutions across at least one major CSP (e.g., AWS, Azure, GCP, OCI), and direct experience with their government-specific offerings (AWS GovCloud, Azure Government, and GCP Assured Workloads)CSP certifications (such as Certified Solutions Architect - Professional or Certified DevOps Engineer - Professional)Security certifications (such as CISSP or CCSP) and experience helping organizations address complex cloud-security challengesExceptional communication and interpersonal skills, with the proven ability to engage and influence stakeholders at all levels, from technical practitioners to Senior Executive Service (SES) members, Military Officers, and Agency CISOsExceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures