Technical Account Manager, Inside Sales

International Flavors & Fragrances; Seattle (WA); Hybrid; USD 70,000 - 110,000; Full time

Job summary

IMCD US is seeking a Technical Account Manager, Inside Sales to grow earnings with strategic principals in the Central region. You will maintain relationships, identify targets, respond to leads within 48 hours, and engage in technical discussions with customers and internal teams.

This full-time role operates on a hybrid schedule, with 10% travel. The ideal candidate has a technical or business background, at least two years of sales experience, and strong communication and problem-solving

Qualifications

• Bachelor’s degree in a technical or business discipline.
• A minimum of two years of sales experience.
• Strong communication and problem-solving skills.
• Experience with MS Office and Salesforce is a plus.

Responsibilities

• Maintain relationships with existing and target customers to drive sales growth and satisfaction.
• Identify targets for strategic principals.
• Respond to leads and write call reports within 48 hours.
• Engage in technical discussions with customers, outside sales, and internal staff.
• Identify future revenue opportunities with new/existing customers, in conjunction with Regional Sales Manager.
• Open line of communication with assigned accounts on a regular basis.
• Participate in technical training sessions.
• Identify and document decision makers to start the sales process.
• Maintain and expand the database for designated territory.
• Grow earnings per designated sales goals.

Skills

Ambitious

Lead generation

Communication skills

Time management

Technical learning

Education

Bachelor's degree

Tools

MS Office

Salesforce

Job description

Technical Account Manager, Inside Sales

IMCD US currently has an opening for a Technical Account Manager, Inside Sales. This role needs to be based in the Central region of the US, within driving distance of a major airport.

About the Company

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today. Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

Role Overview

The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD’s objective to grow earnings for our strategic principals. The role will be reporting directly to the Regional Sales Manager, Inside Sales for IMCD US organization.

Key Responsibilities

• Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction.
• Identify targets for each strategic principal.
• Respond promptly to all leads and write call reports (within 48 hours).
• Engage in technical discussions with customers, outside sales, and internal staff.
• Identify future revenue opportunities with new/existing customers, in conjunction with Regional Sales Manager.
• Open line of communication with assigned accounts on a regular basis.
• Participate fully in technical training sessions.
• Identify and document decision makers, within customer/prospect organization, in order to start the sales process.
• Maintain and expand the database for designated territory.
• Grows earnings per designated sales goals.

Required Skills

• Extremely ambitious with the drive and commitment to succeed.
• Passionate and committed to contributing to results in lead generation and new sales.
• Highly energetic, self‑starter.
• Decision‑making, problem resolution, and creative thinking skills.
• Desire to learn products technically.
• Entrepreneurial business focuses with strong business acumen.
• Excellent written and verbal communication skills.
• Strong time management skills and the ability to prioritize work.
• Highly organized with sharp attention to detail.
• Naturally shows initiative and is solution focused.
• Provides strong leadership to achieve sales results.
• Well‑presented and articulate.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular); experience with Salesforce a plus.
• Working knowledge of standard office equipment.

Required Qualifications

• Bachelor’s degree in a technical or business discipline.
• A minimum of two years of sales experience.

Desired Qualifications

• Experience selling chemical or technical products.
• Experience with distribution sales.
• For Food and Nutrition candidates: background in food science/food industry.

Competencies

• Business Acumen.
• Problem Solving/Analysis.
• Customer/Client Focus.
• Communication Proficiency.
• Teamwork Orientation.

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment

This job currently operates on a hybrid schedule rotating between office and remote work environments. This role routinely uses standard office equipment.

Position Type / Expected Hours

This is a full‑time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel

Limited travel is expected for this position, a minimum of 10%.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.