Technical Account Manager: Coatings & Construction: Florida

IMCD Deutschland GmbH & Co KG; Florida; Hybrid; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Healthcare

Dental

Vision

Retirement plans

Bonus eligibility

Zusammenfassung

IMCD Group is seeking a Technical Account Manager for Florida to serve as a trusted advisor, delivering technical support, strategic guidance, and product knowledge to key coatings and construction accounts. The role requires bilingual Spanish/English capabilities and a residence in Florida.

The ideal candidate has a Bachelor’s degree and at least 2 years in sales, tech support, or related fields, with strong communication and analytical skills.

Qualifikationen

• Bachelor's degree required; related fields preferred.
• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• Strong technical aptitude and ability to translate technical information to non-technical audiences.
• Proficiency with Microsoft Office (Excel, PowerPoint).
• Willingness to travel up to 50%.

Aufgaben

• Serve as the main contact for existing core accounts in a designated territory and identify new targets for growth.
• Conduct frequent planned visits with key customers.
• Provide deep technical support, troubleshoot issues, and guide product implementation.
• Identify opportunities for upgrades and align technology with business objectives.
• Support sales by highlighting features and driving adoption.
• Relay customer feedback to development teams for product improvements.
• Educate clients on effective product usage through training sessions.
• Grow earnings per designated sales goals.

Kenntnisse

Technical aptitude

Communication

Problem solving

Time management

Excel

PowerPoint

Relationship management

Ausbildung

Bachelor’s degree in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree

Tools

Salesforce

Jobbeschreibung

Technical Account Manager: Coatings & Construction: Florida

About IMCD Group

IMCD Group, headquartered in Rotterdam, The Netherlands, is a leading global partner for the distribution and formulation of speciality chemicals and ingredients. IMCD is a strong, innovative business partner and solutions provider for producers of consumer, industrial and durable goods in multiple business sectors: Advanced Materials, Beauty & Personal Care, Coatings & Construction, Food & Nutrition, Home Care I&I (Industrial & Institutional), Industrial Solutions, Lubricants & Energy, and Pharmaceuticals.

In partnership with our suppliers, we offer a broad and deep product portfolio. With our over 80 application laboratories across 60 countries, we co-create formulations and offer solutions that allow our business partners to make products with a positive impact on the world of today and tomorrow. Our teams focus on providing commercial and operational excellence, using the best digital and logistics tools available to create a world of opportunity for our partners.
In 2025, with over 5,200 employees, IMCD realised revenues of EUR 4,779 million. IMCD N.V.’s shares are traded at Euronext Amsterdam (symbol: IMCD) and included in the Dutch ESG AEX index, as one of 25 companies within the AEX and AMX indices demonstrating best ESG practices.

Unleash a new element, Element [E]

IMCD has introduced a new, missing element to the chemical periodic table - Element [E]. For us, it stands for our Employees and their Entrepreneurial mindset, the driving force behind our success.

Position Summary

The Technical Account Manager role is a client-facing expert that ensures clients successfully use complex products to meet business goals. This role acts as a trusted advisor for technical support, proactive problem-solving, training, and driving satisfaction, retention, and growth through strategic guidance and deep product knowledge.

Future candidates need to live in Florida, as well as be Bi-Lingual in Spanish and English.

Essential Job Functions

• Serves as the main point of contact for existing core accounts in a designated territory and identifies new targets for growth.
• Conduct frequent planned visits, interacting on a recurrent basis with key customers.
• Provides deep technical support, troubleshoots issues, and guides clients on product implementation, configuration, and best practices.
• Proactively identify opportunities for clients to gain more value, suggest upgrades, and align technology with business objectives.
• Support sales efforts by highlighting features, driving adoption, and identifying upsell/cross-sell opportunities.
• Act as a conduit for customer feedback, relaying insights to development teams to improve products.
• Educate clients on effective product usage, often through dedicated training sessions.
• Growsearnings per designated sales goals.

Qualifications

• Education
• Bachelor’s degree required with a preferred area of study in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree.
• Additional related experience may offset the degree requirement.

Experience

• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• Knowledge, Skills & Abilities
• Strong technical aptitude in relevant products/industry.
• Excellent written and verbal communication skills with the ability to translate technical information to non-technical audiences.
• Problem solving and analytical skills.
• Relationship management and interpersonal skills.
• Proficiency with Microsoft Office (MS Excel and MS PowerPoint in particular).
• Strong time management skills and the ability to prioritize work.

Preferred Qualifications

• Experience selling chemical or technical products.
• Experience with distribution sales.
• Experience with Salesforce.

Work Environment & Physical Requirements

• This role is hybrid, rotating between in-office and remote work environments. Access to reliable internet is a requirement.
• This position requires up to 50% travel. Frequent travel is both local and outside the local area. Some travel is overnight.
• This position has no supervisory responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation & Benefits

A successful candidate’s actual compensation will be determined after considering factors such as work history, experience, skill set, and education. This does not include the value of IMCD’s benefits package, which offers bonus eligibility, healthcare, dental, vision, retirement plans, and additional programs designed to support employee well-being.