Technical Account Manager (Fully Remote)

Rithum; United States; Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Remote-first culture

Generous PTO

Wellness days

Medical insurance

Dental insurance

Vision insurance

401(k) match

Diversity & inclusion

Career development

Job summary

Rithum is a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences through an integrated platform. Trusted by over 40,000 companies and representing over $50 billion in annual GMV, Rithum fosters an inclusive culture with smart risk-takers and remote-first working conditions.

We are seeking a technically adept Account Manager to support enterprise clients, collaborating with Client Success Managers to implement solutions and resolve challenges.

Qualifications

• 2+ years of technical account management or e-commerce experience.
• Proficiency in Excel, Salesforce, JIRA, and AI-enabled tools.
• Strong analytical, communication, and project management skills.

Responsibilities

• Provide technical guidance and executional support to enterprise clients.
• Collaborate with Client Success Managers to implement solutions and resolve challenges.

Skills

Analytical skills

Communication

Project management

Tools

Excel

Salesforce

JIRA

AI-enabled tools

Job description

• Provide technical guidance and executional support to enterprise clients.
• Collaborate with Client Success Managers to implement solutions and resolve challenges.

What We're Looking For:

• 2+ years of technical account management or e-commerce experience.
• Proficiency in Excel, Salesforce, JIRA, and AI-enabled tools.
• Strong analytical, communication, and project management skills.

Benefits & Culture:

• Remote-first culture with generous PTO and wellness days.
• Comprehensive medical, dental, vision, and 401(k) match.
• Commitment to diversity, inclusion, and career development.

Rithum

Rithum is a commerce network that helps brands, suppliers, and retailers deliver seamless e-commerce experiences through an integrated platform. Trusted by over 40,000 companies and representing over $50 billion in annual GMV, Rithum fosters an inclusive culture with smart risk-takers and remote-first working conditions.