Technical Account Manager, East Region, Advanced Materials

IMCD Deutschland GmbH & Co KG; Tennessee; Hybrid; USD 70,000 - 110,000; Full time

Job summary

IMCD Group seeks a Technical Account Manager for the East Region in Advanced Materials. This client-facing role ensures customers successfully use complex products to meet business goals and acts as a trusted advisor for technical support and training.

You will travel up to 50% within TN, KY and IN, develop strong customer relationships, identify upsell opportunities, support sales, and relay insights to product teams. A Bachelor’s degree and 2 years of relevant experience are required.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical field.
• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• Experience selling chemical or technical products (preferred).
• Experience with distribution sales (preferred).
• Strong communication and relationship-management abilities.

Responsibilities

• Serve as the main point of contact for existing core accounts in a designated territory and identify growth targets.
• Conduct frequent planned visits and engage with key customers regularly.
• Provide deep technical support, troubleshoot issues, and guide product implementation.
• Identify opportunities for value, suggest upgrades, and align technology with business goals.
• Support sales by highlighting features and driving adoption; upsell/cross-sell.
• Collect customer feedback and relay insights to development teams.
• Educate clients on effective product usage through training sessions.
• Grow earnings per designated sales goals.

Skills

Technical aptitude

Communication

Problem solving

Relationship management

Time management

Education

Bachelor’s degree in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical field

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Technical Account Manager, East Region, Advanced Materials

About IMCD Group

IMCD Group, headquartered in Rotterdam, The Netherlands, is aleading global partner for the distribution and formulation of specialitychemicals and ingredients. IMCD is a strong, innovative business partner andsolutions provider for producers of consumer, industrial and durable goods inmultiple business sectors: Advanced Materials, Beauty & Personal Care,Coatings & Construction, Food & Nutrition, Home Care I&I(Industrial & Institutional), Industrial Solutions, Lubricants & Energy,and Pharmaceuticals.

In partnership with our suppliers, we offer a broad and deepproduct portfolio. With our over 80 application laboratories across 60countries, we co-create formulations and offer solutions that allow ourbusiness partners to make products with a positive impact on the world of todayand tomorrow. Our teams focus on providing commercial and operationalexcellence, using the best digital and logistics tools available to create aworld of opportunity for our partners.

In 2025, with over 5,200 employees, IMCD realised revenues of EUR4,779 million. IMCD N.V.’s shares are traded at Euronext Amsterdam (symbol:IMCD) and included in the Dutch ESG AEX index, as one of 25 companies withinthe AEX and AMX indices demonstrating best ESG practices.

Unleash a new element, Element [E]

IMCD has introduced a new, missing element to the chemicalperiodic table - Element [E]. For us, it stands for our Employees and theirEntrepreneurial mindset, the driving force behind our success.

What we are looking for:

The Technical Account Manager role is a client-facing expert that ensures clientssuccessfully use complex products to meet business goals. This role acts as a trusted advisor for technical support, proactiveproblem-solving, training, and driving satisfaction, retention, and growththrough strategic guidance and deep product knowledge.

This position must be within the following territory: TN, KY, IN (preferably TN)

Key responsibilities:

• Serves as the main point of contact for existing core accounts in a designated territory and identifies new targets for growth.
• Conduct frequent planned visits, interacting on a recurrent basis with key customers.
• Provides deep technical support, troubleshoots issues, and guides clients on product implementation, configuration, and best practices.
• Proactively identify opportunities for clients to gain more value, suggest upgrades, and align technology with business objectives.
• Support sales efforts by highlighting features, driving adoption, and identifying upsell/cross-sell opportunities.
• Act as a conduit for customer feedback, relaying insights to development teams to improve products.
• Educate clients on effective product usage, often through dedicated training sessions.
• Growsearnings per designated sales goals.

Required qualifications and skills:

Education

Bachelor’s degree required with a preferred area of study in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree.

Experience

Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.

Knowledge, Skills & Abilities

• Strong technical aptitude in relevant products/industry.
• Excellent written and verbal communication skills with the ability to translate technical information to non-technical audiences.
• Problem solving and analytical skills.
• Relationship management and interpersonal skills.
• Proficiency with Microsoft Office (MS Excel and MS PowerPoint in particular).
• Strong time management skills and the ability to prioritize work.

Preferred Qualifications

• Experience selling chemical or technical products.
• Experience with distribution sales.
• Experience with Salesforce.

Work Environment & Physical Requirements

This role is hybrid, rotating between in-office and remote work environments. Access to reliable internet is a requirement. This position requires up to 50% travel. Frequent travel is both local and outside the local area. Some travel is overnight. This position has no supervisory responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that are required of the employee forthis job. Duties, responsibilities, and activities may change at any time withor without notice.