Technical Account Manager: Data Security & AI Risk Leader

Varonis Systems, Inc.; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

Varonis is seeking a Technical Account Manager to be the primary contact for customers, delivering onboarding, ongoing value, and proactive security guidance across cloud data, data platforms, and AI systems.

You will translate Varonis capabilities into reduced risk, controlled access, and safe AI adoption, while driving renewals and collaborating with Sales, Engineering, and Success teams.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 4+ years in a customer-facing role in cloud security or data security.
• Experience with enterprise SaaS/IaaS/PaaS (AWS, Azure, GCP, Salesforce, M365).
• Knowledge of enterprise IT, IAM, and security technologies.
• Understanding of data classification and DSPM concepts.
• Familiarity with AI/LLM data risks and governance (preferred).
• Outstanding customer service and ability to establish credibility.
• Excellent written and verbal communication for technical and executive audiences.
• Sales oriented with ability to identify upsell opportunities.

Responsibilities

• Onboard customers to Varonis platforms and deliver on-going value and support.
• Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure protection.
• Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage.
• Drive measurable reduction in data exposure across cloud, SaaS, and data platforms.
• Ensure customer success through proactive health checks, hands-on product usage and training, and sharing best practices.
• Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions.
• Alongside Sales, identify and champion upsell opportunities.
• Learn new Varonis products as they are developed and released and develop expertise in client security ecosystems.
• Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure renewals.
• Serve as primary technical contact and augment our support and engineering teams.
• Advocate on behalf of customers to ensure feedback is documented and assessed.
• Engage with customers at all levels of their organization, including C-suite.
• Identify, research, maintain control, and remediate customers’ technical issues promptly.
• Escalate customer issues to management when appropriate.
• Create knowledge base content for customer and internal reuse.

Skills

Customer facing

Technical acumen

Communication skills

Problem-solving

Team collaboration

Sales oriented

Education

Bachelor’s Degree or equivalent experience

Tools

AWS

Azure

GCP

Salesforce

M365

Job description

Varonis is seeking a Technical Account Manager to be the primary contact for customers, delivering onboarding, ongoing value, and proactive security guidance across cloud data, data platforms, and AI systems.

You will translate Varonis capabilities into reduced risk, controlled access, and safe AI adoption, while driving renewals and collaborating with Sales, Engineering, and Success teams.