Technical Account Manager - Data Security & AI Risk

Varonis Systems, Inc.; Morrisville (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Varonis Systems, Inc. in Morrisville, NC is seeking an experienced Technical Account Manager to drive security outcomes for cloud data and AI systems.

You will onboard customers, deliver ongoing value, and translate Varonis capabilities into reduced risk and safe AI adoption across diverse environments. You will lead discovery, remediation, and governance of sensitive data, work with Sales on upsell opportunities, and deliver quarterly business reviews and risk assessments to ensure renewals and

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years in a customer-facing role at a cloud security, cyber security, or data security & privacy company.
• Experience with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.).
• Knowledge of enterprise IT, cloud, IAM, and security technologies.
• Understanding of data classification, governance, and DSPM concepts.
• Familiarity with AI/LLM data risks and governance considerations (preferred).
• Outstanding customer service and ability to establish technical credibility with customers.
• Excellent communication and interpersonal skills; team-oriented and sales-minded.

Responsibilities

• Onboard customers to Varonis platforms and deliver ongoing value and support.
• Lead customers through discovery, remediation, alerting, and governance of sensitive data.
• Help customers identify and mitigate AI system risks, including copilots and shadow AI usage.
• Drive measurable reduction in data exposure across cloud, SaaS, and data platforms.
• Ensure customer success through proactive health checks, training, and best practices.
• Prepare and deliver quarterly business reviews and data risk assessments.
• Identify upsell opportunities alongside Sales.
• Develop expertise in client security ecosystems and learn new Varonis products.
• Collaborate with Account Managers to manage renewals and risk.
• Serve as primary technical contact and coordinate with support and engineering teams.
• Advocate for customers and document feedback with internal teams.
• Engage with customers at all levels, from technical staff to C-suite.
• Identify, research, and remediate technical issues promptly and escalate as needed.
• Create knowledge base content for customers and internal reuse.

Skills

Customer facing

Cloud Security knowledge

Security technologies

Communication skills

Problem-solving

Team collaboration

Sales orientation

Education

Bachelor’s Degree or equivalent experience

Tools

AWS

Azure

GCP

Salesforce

M365

Job description

Varonis Systems, Inc. in Morrisville, NC is seeking an experienced Technical Account Manager to drive security outcomes for cloud data and AI systems.

You will onboard customers, deliver ongoing value, and translate Varonis capabilities into reduced risk and safe AI adoption across diverse environments. You will lead discovery, remediation, and governance of sensitive data, work with Sales on upsell opportunities, and deliver quarterly business reviews and risk assessments to ensure renewals and