Technical Account Manager - Data Security & AI Risk

Varonis; Georgia; On-site; USD 100,000 - 140,000; Full time

Job summary

Varonis is seeking a Technical Account Manager to be the primary technical contact for customers, delivering onboarding and ongoing value while safeguarding data across cloud platforms, data platforms, and AI systems. You will translate Varonis capabilities into reduced risk, controlled access, and safe AI adoption in customer environments.

You will collaborate with Sales to identify upsell opportunities, conduct quarterly business reviews, and lead health checks and governance activities.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 4+ years in a customer-facing role at a cloud security, cyber security, or data security & privacy company.
• Experience with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.).
• Knowledge of IT, cloud, IAM, and security technologies.
• Understanding of data classification, governance, and DSPM concepts.
• Familiarity with AI/LLM data risks and governance considerations (preferred).
• Outstanding customer service skills and ability to establish technical credibility with customers.
• Excellent communication and interpersonal skills; proven problem-solving abilities.

Responsibilities

• Onboard Customers to Varonis platforms and deliver ongoing value and support.
• Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure protection from threats and violations.
• Help customers identify and mitigate risks related to AI systems, including copilots and shadow AI usage.
• Drive measurable reduction in data exposure across cloud, SaaS, and data platforms.
• Ensure customer success through proactive health checks, hands-on product usage and training, and sharing best practices.
• Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions.
• Collaborate with Sales to identify and champion upsell opportunities.
• Learn new Varonis products and develop client-specific security ecosystem expertise.
• Assist Account Managers and Sales Engineers to manage renewal risk and execution.
• Serve as primary technical contact and coordinate with support and engineering teams.
• Advocate for customers and document feedback for internal action.
• Engage with customers across infrastructure, AI/ML, cloud, privacy/compliance, security, and C-suite levels.
• Identify, research, and remediate technical issues; follow up with recommendations and action plans.

Skills

Client relationship management

Cloud Security

SaaS/IaaS/PaaS knowledge

AI/LLM data risk awareness

Communication skills

Problem solving

Sales oriented

Education

Bachelor’s Degree or equivalent experience

Job description

Varonis is seeking a Technical Account Manager to be the primary technical contact for customers, delivering onboarding and ongoing value while safeguarding data across cloud platforms, data platforms, and AI systems. You will translate Varonis capabilities into reduced risk, controlled access, and safe AI adoption in customer environments.

You will collaborate with Sales to identify upsell opportunities, conduct quarterly business reviews, and lead health checks and governance activities.