Technical Account Manager, DACH - Remote

United States Digital Space LLC; Germany (OH); On-site; USD 150,000 - 242,000; Full time

Benefits offered by this job

Remote & Global

Regular on-site engagement (up to 50%)

Global health & wellbeing programs

Learning & professional growth stipend

Equity where applicable

Job summary

United States Digital Space LLC is seeking a Technical Account Manager to partner with our strategic customers, helping them turn process orchestration into measurable business value. You will work closely with engineering, product, and customer success teams to ensure smooth adoption of our platform at scale.

You will build trusted relationships with both technical and business stakeholders, guide adoption plans, and provide hands-on technical guidance from onboarding through ongoing

Qualifications

• 3+ years of experience as a Technical Account Manager or comparable role in enterprise software
• Hands-on with a high-level programming language (Java, C#, or Python) and enterprise software frameworks
• Solid understanding of modern solution architectures and DevOps topics, especially Kubernetes
• Proven ability to build trusted relationships with technical and business stakeholders across varied audiences
• Willingness to spend time on-site with clients up to 50% during busy periods
• Fluent in German

Responsibilities

• Serve as the primary technical contact for designated enterprise customers and guide them through the adoption journey
• Develop and execute tailored technical adoption plans to maximize business outcomes
• Provide hands-on guidance, best practices, and advisory services to both business and technical stakeholders
• Identify and remove execution risks via platform health checks and escalation management
• Collaborate with Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales teams to drive outcomes
• Spend significant time on-site with accounts (up to 50%) to deepen partnerships
• Engage with public sector accounts requiring security clearance when applicable

Skills

Java

C#

Python

Kubernetes

German

Tools

AWS

Azure

Job description

United States Digital Space LLC is seeking a Technical Account Manager to partner with our strategic customers, helping them turn process orchestration into measurable business value. You will work closely with engineering, product, and customer success teams to ensure smooth adoption of our platform at scale.

You will build trusted relationships with both technical and business stakeholders, guide adoption plans, and provide hands-on technical guidance from onboarding through ongoing