Technical Account Manager, Advanced Materials

IMCD Deutschland GmbH & Co KG; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Account Manager for its Advanced Materials Business Unit. This fully remote role is perfect for a dynamic individual with a passion for sales and customer service. You will manage the sales cycle, develop strategies to expand markets, and maintain strong relationships with key customers. With a commitment to innovation and excellence, this role offers the opportunity to make a significant impact in a fast-paced environment. Join a forward-thinking company that values expertise and provides a platform for professional growth and success.

Qualifications

• 5 years of sales experience in the chemical or related industry.
• Bachelor’s Degree in Chemical Engineering or related field preferred.

Responsibilities

• Manage the sales cycle from manufacturing to delivery and customer satisfaction.
• Identify new market opportunities and maintain customer relationships.
• Utilize Salesforce for customer interaction and pipeline management.

Skills

Customer Service Skills

Sales Experience

Multitasking

Organizational Skills

Communication Skills

Problem Solving

Strategic Thinking

Adaptability

Education

Bachelor’s Degree in Chemical Engineering

Master’s Degree or Technical Degree

Tools

Salesforce.com

Microsoft Office

Job description

Technical Account Manager, Advanced Materials

Technical Account Manager for the Advanced Materials Business Unit. Covering the West Coast territory, the candidate must be located in California; this is a fully remote role.

COMPANY BACKGROUND

IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial, and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

IMCD is a leading company in sales, marketing, and distribution of specialty chemicals and food ingredients. We represent major global producers, and our corporate headquarters are in Rotterdam, The Netherlands. We are currently seeking an experienced and skilled Technical Account Manager. The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD’s objective to grow earnings for our strategic principals.

Responsibilities

1. Proficiency of the sales cycle from manufacturing stage to the delivery and customer satisfaction stage
2. Develop methods and procedures to increase sales, expand markets, and promote business
3. Continue to adopt and utilize important tools in our digitalization journey
4. Assist in establishing relationships and creating an environment to defend and preserve existing sales
5. Identifies new market opportunities as well as target builds; seeks out competitive & market information
6. Establishes and maintains processes that ensure accurate budget and forecast information for the business
7. Listen to and resolve customer complaints regarding services, products, or personnel
8. Conduct frequent account planned visits, interacting on a recurrent basis with key customers
9. Research and understand your target market and key economic conditions/issues at major accounts
10. Work closely with sales support, supply chain, customer service, etc.
11. Formulate, monitor and improve selling plans and all sales-related activities, in alignment with the strategic imperatives of the business
12. Attending trainings for suppliers, IMCD, and sales meetings
13. Consistent use of Salesforce.com for maintaining up-to-date customer interaction and pipeline management
14. Other duties as assigned

Skills

1. Possess excellent customer service skills and the ability to interact with customers and team members in a professional manner
2. Experience in a fast-paced environment
3. Extremely ambitious with the drive and commitment to succeed
4. Passionate and committed to contributing to continued sales growth
5. Ability to multitask and switch focus quickly
6. Ability to think independently
7. Deadline-driven, detail-oriented, and conscientious
8. Must possess good organizational skills and the ability to think strategically
9. Proficient with common computer programs, including Microsoft Office
10. Excellent written and verbal communication skills

Required Qualifications

1. Bachelor’s Degree in Chemical Engineering, Chemistry, or General Sciences preferred
2. Five years of sales experience in the chemical or related industry

Desired Qualifications

1. Master’s Degree or Technical degree
2. Formulation and/or formula production experience is a plus
3. Experience in Plastic, Rubber, or Composite markets preferred

Competencies

1. Business Acumen
2. Problem Solving/Analysis
3. Customer/Client Focus
4. Communication Proficiency
5. Teamwork Orientation

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job currently operates in a remote work environment.

Position Type/Expected Hours of Work

This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel

Travel required, around 40%.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers

If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo, and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.