Technical Account Manager

Hire Velocity; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Hire Velocity in San Jose, CA seeks a Sales Support specialist to manage regional accounts and provide cross-functional support for multiple product lines. You will handle customer outreach, coordination with technical centers, and help drive orders in your territory.

The role requires proactive account development, ongoing interaction with customers, and collaboration with Sales Management to meet forecasts and close deals. Travel to customer sites may be involved as needed.

Qualifications

• Experience managing regional accounts for multiple product lines.
• Strong sales support and coordination skills.
• Ability to identify and qualify sales opportunities.
• Experience with contract negotiation.

Responsibilities

• Manage all regional accounts for Wafer Prober, Dicer, PG, CMP and Grinder machines.
• Report to Sales Management and perform sales related tasks.
• Identify and develop new customer accounts within territory.
• Coordinate customer visits, demos and benchmarks.
• Maintain customer database and report forecasts.

Skills

Regional account management

Sales support

Negotiation

Customer relationship

Job description

SUMMARY: The primary responsibilities of this position include, but are not limited to, providing overall sales support for a specific region of our Sales Division, as well as

general support for all other divisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Responsible for managing all regional accounts for Wafer Prober, Dicer, PG, CMP and Grinder
• Machines.
• Report to and perform all sales related tasks as directed by Sales Management
• Identifying and developing new customer accounts within assigned territory
• Identifying and qualifying worldwide sales opportunities within accounts
• Negotiate pricing and terms with customer, including bulk purchase agreements and other legal
• contracts
• Developing comprehensive sales strategies to win business
• Coordinate customer visits with technical center and factory personnel
• Coordinate customer demos and benchmark activity
• Communicate with existing and potential customers regarding current and future sales
• Follow-up on system deliveries, customer issues and new enhancement requests
• Coordinate with Customer Support personnel to ensure proper customer service
• Participate in tradeshow activities
• Maintain a Customer Database
• Report Sales activities and forecasts