Technical Account Manager

Nefab; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Nefab is seeking a Technical Account Manager to join their team in Chicago. In this role, you will be the primary contact for packaging engineers, translating customer needs into effective packaging solutions that also consider cost and CO₂ impact.

Your responsibilities include managing technical projects, leading customer workshops, and collaborating with global stakeholders. The ideal candidate has over 5 years of experience in packaging engineering and technical sales, along with a Bachelor's degree in Engineering.

Nefab embraces diversity and is committed to building inclusive teams, welcoming applications from all backgrounds.

Qualifications

• More than 5 years of experience as a Packaging Engineer or in Technical Sales.
• More than 5 years of experience as an industrial CAD designer.
• At least 3 years of experience in corrugated packaging design.

Responsibilities

• Act as the first point of contact for packaging engineers within a Key Account.
• Coordinate and manage technical projects and workshops.
• Ensure alignment between customer requirements and Nefab’s offerings.

Skills

Strong project management and problem-solving skills

Advanced computer skills in MS Office

Advanced CAD experience

Experience working with PDM systems

Strong communication and networking skills

Sales-oriented mindset

Sustainability topics knowledge

Education

Bachelor’s degree in Engineering or equivalent work experience

Tools

IronCAD

SolidWorks

Solid Edge

NX/Unigraphics

Job description

Technical Account Manager, Nefab Americas

We are looking for a Technical Account Manager to join our team in Chicago.

In this role you will be the first point of contact for packaging engineers within a Key Account, developing strong customer satisfaction by understanding needs and translating them into smarter packaging solutions that reduce total cost and CO₂ impact. Your responsibilities include coordinating and managing technical projects, leading customer‑facing workshops, and ensuring alignment between customer requirements and Nefab’s technical and supply‑chain offerings. You will work closely with Engineering Centers, Sourcing, Manufacturing and other stakeholders globally, supporting commercial success and sustainability goals.

Education

• Bachelor’s degree in Engineering, or equivalent documented work experience within packaging design

Experience

• More than 5 years of experience as a Packaging Engineer or within Technical Sales
• More than 5 years of experience as an industrial CAD designer
• At least 3 years of experience in corrugated packaging design

Skills And Competencies

• Strong project management and problem‑solving skills
• Advanced computer skills in MS Office (PowerPoint in particular)
• Advanced CAD experience (e.g., IronCAD, SolidWorks, Solid Edge, NX/Unigraphics)
• Experience working with PDM systems
• Strong communication and networking skills
• Sales‑oriented mindset with experience working directly with customers
• Ability to match customer demands with Nefab offerings and competitive supply‑chain setups
• Experience with sustainability topics such as LCA, CO₂ reporting, and environmental materials

Languages

• English – Professional
• Additional languages are considered a plus

Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives, and skills. We believe everyone has talent and therefore welcome all applications.