Tech Support Technician

University of Oklahoma

Oklahoma City (OK)

On-site

USD 55,104,000 - 60,174,000

Full time

12 days ago

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Job summary

University of Oklahoma is seeking a technical IT support professional for the Abuse and Neglect hotline within the Center for Public Management (OU CPM). The role focuses on troubleshooting and resolving IT issues to support daily operations and public service impact in Oklahoma City.

Required education includes a Bachelor's degree in Computer Science or Information Technology and at least 2 years in IT or related experience, with an option for 48 months of substitute experience.

Qualifications

Bachelor's degree in Computer Science or Information Technology.
2 years of experience in Information Technology or related experience.
Equivalency: 48 months of experience can substitute for the degree.

Responsibilities

Technical support for the Abuse and Neglect hotline, troubleshooting IT issues.
Resolve IT issues in a timely manner to ensure operations run smoothly.

Education

Bachelor's degree in Computer Science or Information Technology

Job description

Pay Range: Targeted salary $20.00 - $21.00 per hour, based on experience

Benefits Eligible: Yes

Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.

Travel: May be required

Position Introduction

Join the Center for Public Management (OU CPM) at the University of Oklahoma and be part of a team dedicated to making a daily impact in the lives of Oklahomans. This position is technical support for the Abuse and Neglect hotline which troubleshoots and resolves IT issues in a timely manner.

If making a meaningful difference in public service excites you, OU CPM is where your passion meets purpose.

Required Education and Experience