Tech Support Engineer - Renewable Energy

Yaskawa America, Inc. / Motoman; Waukegan (IL); Hybrid; USD 75,000 - 116,300; Full time

Benefits offered by this job

401(k) plan

Profit sharing

Company-wide bonus program

Educational assistance up to $10,000/€

Job summary

Yaskawa – Solectria Solar, a wholly owned subsidiary of Yaskawa America, Inc., seeks a Tech Support Engineer - Renewable Energy to provide troubleshooting, installation support and technical assistance for solar energy projects. This hybrid role includes field service, remote diagnostics, and collaboration with distributors, EPCs and OEMs.

The ideal candidate has electrical engineering training and hands-on experience with PV systems or automation gear, with the ability to diagnose issues using

Qualifications

• BSEE or BSET preferred in Electrical Engineering, Renewable Energy, Photovoltaic Engineering, or related field; equivalent training considered.
• Minimum one year of technical customer support, field service, or hands-on experience with renewable energy products, PV systems, VFDs, servo systems, PLCs, robotics, CNC equipment, BESS, or similar.
• Working knowledge of AC/DC electrical systems, power electronics, inverters, VFDs, servo systems, charge controllers, battery storage systems, and industrial control equipment.
• Ability to diagnose system errors remotely using electrical schematics, software diagnostics, and troubleshooting tools.
• Ability to navigate data from solar monitoring platforms, drive configuration software, PLC programming environments, and diagnostic applications.
• Working knowledge of electronic test equipment (multimeters, oscilloscopes, line power analyzers, etc.).
• Valid driver's license and ability to obtain a U.S. passport for travel.
• Proficiency with Windows-based computers and Microsoft Office; strong communication skills.
• Excellent verbal, written, and interpersonal communication skills to support customers, distributors, OEMs, contractors, and field personnel.

Responsibilities

• Provide troubleshooting phone support, field service engineering and technical assistance for customers.
• Support installation, start-up, maintenance, repair, training, parts, identification and project assistance with internal and external customers.
• Deliver high quality phone support and technical expertise to customers.

Skills

Electrical knowledge

Troubleshooting

Data interpretation

Diagnostics tools

Windows & Office

Communication skills

Travel readiness

Education

BSEE/BSET preferred

NABCEP certification a plus

Job description

Tech Support Engineer - Renewable Energy

Job Category : Technical Service Group

Requisition Number : TECHS002880

• Posted : July 14, 2026
• Full-Time
• Hybrid
• Salary Range : $75,000 USD to $116,300 USD

Locations

Showing 1 location

Description

Yaskawa – Solectria Solar, a wholly‑owned subsidiary of Yaskawa America, Inc., is the #1 commercial PV inverter supplier in the U.S. Solectria’s products include 3.8 to 750 kW PV inverters, string combiners and web‑based monitoring for all size solar systems. Solectria is backed by over 100 years of power electronics and inverter experience. All of Solectria’s three‑phase central PV inverters are made in the USA. System owners, developers and EPCs rely on the high performance, reliability and bankability of Yaskawa – Solectria Solar. We look to hire people who value a positive work culture, want to be part of a winning team, and have a desire to learn and grow.

Our culture of continuous improvement values hiring individuals that are looking for the opportunity to stretch their current talents and skills to the next level and beyond. If you have experience in renewable energy, we may have the perfect opportunity for you.

The Technical Support - Renewable Energy provides troubleshooting phone support, field service engineering and technical assistance for customers in the areas of installation, start‑up, maintenance, repair, training, parts, identification and assistance with assigned projects with all levels of internal and external customers. Provides high quality phone support and technical expertise to customers. The ideal candidate will display a driven attitude and capacity toward learning and mastering technical customer support.

Qualifications:

• BSEE or BSET preferred in Electrical Engineering, Renewable Energy, Photovoltaic Engineering, or a related technical field; equivalent technical training or relevant work experience will also be considered.
• Minimum one year of technical customer support, field service, or hands‑on experience with one or more of the following: renewable energy products, photovoltaic systems, variable frequency drives (VFDs), servo systems, motion controllers, PLCs, robotics, CNC equipment, battery energy storage systems (BESS), or similar industrial automation and power conversion products. NABCEP certification is a plus.
• Working knowledge of AC/DC electrical systems, power electronics, inverters, variable frequency drives, servo systems, charge controllers, battery storage systems, and industrial control equipment.
• Demonstrated ability to diagnose system errors, hardware faults, communication issues, and application‑related problems remotely using electrical schematics, software diagnostics, and troubleshooting tools.
• Ability to navigate and interpret data from solar monitoring platforms, drive configuration software, motion control software, PLC programming environments, and other diagnostic applications.
• Detail working knowledge of electronic test equipment, including digital multimeters, oscilloscopes, line power analyzers, and other diagnostic instruments used for troubleshooting electrical and electronic systems.
• Valid driver's license and ability to qualify for a U.S. passport for occasional domestic and international travel.
• Proficient with Microsoft Windows‑based computers and common business software, including Microsoft Office (Word, Excel, PowerPoint, Outlook), with strong computer and keyboarding skills.
• Excellent verbal, written, and interpersonal communication skills with the ability to effectively support customers, distributors, OEMs, contractors, and field service personnel.

Some key advantages of working at Yaskawa include: career opportunities in diverse areas, a highly competitive benefit package, including a generous 401(K) plan, profit sharing, corporate wide bonus plan and educational assistance program offering up to $10,000 a year for graduate courses. Additional information regarding the benefit package can be found at the following link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.