Field Service Technician I

Energy Vault; Philadelphia (Philadelphia County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their innovative team. This role involves extensive travel to customer sites for troubleshooting, repairs, and installations of cutting-edge solar technology. You will have the opportunity to work with high voltage systems and gain hands-on experience with inverters and Solar PV systems. The company offers a supportive work environment with a focus on safety and quality, making it an exciting opportunity for those passionate about renewable energy and customer service. If you are proactive, organized, and ready to make a difference in the solar industry, this position could be the perfect fit for you.

Qualifications

• Experience with high voltage and power electronics preferred.
• Hands-on experience with inverters and/or Solar PV systems preferred.
• Field service experience preferred.

Responsibilities

• Travel to customer locations to troubleshoot and repair products.
• Maintain company property and ensure safe working practices.
• Record detailed information of repairs and service activities.

Skills

High voltage and power electronics

Inverters and Solar PV systems

Electric utility system knowledge

Communication skills

Organizational skills

Time management skills

Diagnostic software usage

Customer-oriented

Ability to lift up to 80 lbs

Safety and quality orientation

Education

AAEE preferred

Minimum of 2 years related experience

Tools

Diagnostic software

Communication programs

Job description

Company Description

Yaskawa – Solectria Solar, a wholly-owned subsidiary of Yaskawa America, Inc., is the 2nd largest commercial inverter manufacturer in the U.S. Solectria’s products include 3.8 to 750 kW inverters, string combiners and web-based monitoring for all size solar systems. We offer a friendly work environment, great benefits, the ability to work with cutting edge technology and the chance to work with an innovative and dynamic team. We are conveniently located off I-495 in the Riverwalk complex.

Job Description

DUTIES:

1. Completes safety training and complies with all aspects of the company safety program. Follows all service guidelines or procedures and follows all company policies.
2. Extensive travel to Customer Locations (domestically and internationally) as required to troubleshoot, repair, test, evaluate or provide start up services on Solectria Renewables products.
3. Maintains all company property, including phone, computer, safety equipment, and tools in good working condition. Exercises safe working practices and procedures at all times.
4. Advises manager of any issues that arise or customer concerns.
5. Records detailed and informative information of repairs or service activities performed within their work orders and completes them in a timely manner.
6. Arranges own travel to customer sites when required
7. Prior Field Service Technician experience is a plus
8. Other related duties as assigned.

Qualifications

Skills/Knowledge/Abilities:

1. Experience with high voltage and power electronics preferred.
2. Hands-on experience with inverters and/or Solar PV systems and installations preferred.
3. Knowledge of the electric utility system and utility-interactive inverters.
4. A high level of initiative and a proactive nature, good communication and presentation skills and strong organizational and time management skills.
5. Knowledge of PC operating system and TCP/IP protocols.
6. Ability to use diagnostic software and communication programs.
7. Field service experience preferred.
8. Safety and quality oriented, customer-oriented.
9. Travel and a valid passport are required.
10. Ability to lift up to 80 lbs.
11. Work in indoor and outdoor areas and all climates.
12. May stand for long periods of time and in confined space.

Education/Certification:

1. AAEE preferred and a minimum of 2 years related experience is required.

Additional Information

All your information will be kept confidential according to EEO guidelines.