Tech Support Engineer

Interplace, Inc.; Colorado; Remote; USD 55,000 - 75,000; Full time

Job summary

A technical support company is looking for an individual with a background in Electrical Engineering to provide customer support, draft documents, and perform repairs. The role starts remotely with online training, requiring excellent English communication skills. Travel to South and Central America, as well as Mexico, will be necessary.

Qualifications

• Excellent communication skills in English.
• Degree in Electrical Engineering or equivalent experience required.
• Knowledge of hardware or AC drives is preferred.

Responsibilities

• Handle technical support for customers.
• Draft, repair, and document technical solutions.
• Travel for business trips as needed.

Skills

Excellent English communication skills

Technical support

AC drive knowledge

Education

BS or AS degree in Electrical Engineering

Tools

AC Drive knowledge

Hardware knowledge

Job description

Excellent English communication skills.

BS or AS degree in Electrical Engineering or equivalent experience of technical support for hardware, AC drive. AC Drive or Hardware knowledge is preferred.

Responsibilities will include handling technical support for customers, drafting, repairing, and documentation.

Travel requirements include business trips to South and Central America and Mexico.

The role will initially be remote for a temporary period, with online training provided.