Tech Support & Billing Specialist: TV, Internet & Streaming

Armstrong-Utilitie; Butler (Butler County); On-site; USD 22,000 - 28,000; Full time

Job summary

The Armstrong Group is seeking an Armstrong Universal Agent to support our digital and next‑generation television, streaming, Internet and Telephone services. You will resolve inquiries with a professional, customer‑focused approach and use training materials and internal tools to diagnose and resolve issues.

Ideal candidates have at least 6 months of tech support or customer service experience, familiarity with Ethernet/wireless networks, and strong typing and communication skills.

Job description

The Armstrong Group is seeking an Armstrong Universal Agent to support our digital and next‑generation television, streaming, Internet and Telephone services. You will resolve inquiries with a professional, customer‑focused approach and use training materials and internal tools to diagnose and resolve issues.

Ideal candidates have at least 6 months of tech support or customer service experience, familiarity with Ethernet/wireless networks, and strong typing and communication skills.