Tech Support

Collabera; Chandler (AZ); Hybrid; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking/public transportation

Paid time off

Job summary

Collabera is hiring an entry-level Technical Support Specialist in Chandler, AZ, with a hybrid work setup (4 days in office, 1 day WFH). The role targets recent college graduates and focuses on troubleshooting hardware, software, and connectivity issues, while delivering excellent user support.

You’ll work with Windows, email, printers, and common applications, using a ticketing system to track issues and resolutions. Compensation is hourly and market-competitive.

Qualifications

• Entry-level role designed for recent college graduates.
• Strong technical foundation and problem-solving mindset.
• Good communication skills and willingness to learn.

Responsibilities

• Provide first-level technical support to users.
• Troubleshoot hardware, software, application, and connectivity issues.
• Assist with Windows, email, printers, and other common applications.
• Monitor and respond to support tickets through a ticketing system.
• Document issues, troubleshooting steps, and resolutions.
• Escalate complex technical issues to senior IT teams.
• Assist with software installations, updates, and basic system configurations.
• Follow IT security and support procedures.
• Maintain a high level of customer service when interacting with users.

Skills

Strong technical foundation

Problem-solving mindset

Good communication skills

Willingness to learn

Education

Recent college graduate

Tools

Ticketing system

Job description

MAJOR BANKING CLIENT IS HIRING FOR A TECHNICAL SUPPORT SPECIALIST !!!

Job Title: Technical Support Specialist

Location: Chandler,AZ / Addison,TX / Hopewell,NJ

Work Arrangement:4 day in office with 1 day WFH

Client Industry: Banking

Duration: 12 -18 months Contract

Schedule: Monday to Friday

About the Role:

This is an entry-level Technical Support opportunity designed for recent college graduates looking to start their career in IT. You’ll work closely with users and internal IT teams to troubleshoot technical issues, resolve support requests, and learn how enterprise technology environments operate.

You don’t need years of experience—we’re looking for someone with a strong technical foundation, problem-solving mindset, good communication skills, and a willingness to learn.

Responsibilities:

• Provide first-level technical support to users.
• Troubleshoot hardware, software, application, and connectivity issues.
• Assist with Windows, email, printers, and other common applications.
• Monitor and respond to support tickets through a ticketing system.
• Document issues, troubleshooting steps, and resolutions.
• Escalate complex technical issues to senior IT teams.
• Assist with software installations, updates, and basic system configurations.
• Follow IT security and support procedures.
• Maintain a high level of customer service when interacting with users.

Compensation

Hourly Rate:23$-25$ per hour

This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.

Benefits:

• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

About Us

At Collabera, we don’t just offer job s—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.