Tech Solutions Lead: Business Analysis & Integrations

Pearson; Olympia (WA); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson Technology Solutions is seeking a skilled Technology Solutions Specialist to own business analysis for PPA system enhancements, product improvements, integrations, operational changes, and reporting initiatives. You will collaborate with Product, Engineering, Data, QA, Client Services, and Operations to capture needs, document workflows, analyze dependencies, and support delivery readiness.

You will manage ambiguity, ensure requirements are clear and traceable, decompose work into

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 2–3 years of business analysis, systems analysis, or technology delivery experience.
• Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint.
• Experience with enterprise integrations, APIs, reporting, and SQL.

Responsibilities

• Lead requirements elicitation for initiatives, enhancements, and system changes.
• Translate business needs into functional and non-functional requirements and user stories.
• Use AI tools to accelerate requirements drafting, stakeholder synthesis, and process documentation.
• Use AI-supported data analysis to identify trends, bottlenecks, and insights.
• Decompose requirements into backlog items and technical tickets with teams.
• Facilitate backlog refinement, data alignment sessions, and stakeholder reviews.
• Maintain documentation as a single source of truth for product/process notes.
• Communicate scope, risks, dependencies, and decisions to stakeholders.
• Identify automation and AI-enabled improvements to processes.
• Support validation readiness with clear acceptance criteria.

Skills

Requirements elicitation

Analysis

Documentation

Stakeholder facilitation

Agile / SDLC

System integrations

SQL / data analysis

Information security

Communication

Independent work

Education

Bachelor's degree in related field

2-3 years BA / systems analysis experience

Equivalent practical experience

Tools

Jira

Azure DevOps

Confluence

SharePoint

SQL

Job description

Pearson Technology Solutions is seeking a skilled Technology Solutions Specialist to own business analysis for PPA system enhancements, product improvements, integrations, operational changes, and reporting initiatives. You will collaborate with Product, Engineering, Data, QA, Client Services, and Operations to capture needs, document workflows, analyze dependencies, and support delivery readiness.

You will manage ambiguity, ensure requirements are clear and traceable, decompose work into