Technology Solutions Analyst

Pearson; Oklahoma City (OK); On-site; USD 90,000 - 100,000; Full time

Job summary

Pearson is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, product improvements, integrations, and data initiatives. You will partner with Product, Engineering, Data, QA, and clients to define requirements, document workflows, and ensure delivery readiness.

The role manages ambiguity, ensuring requirements are clear, actionable, and aligned to Pearson PPA outcomes.

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Technology, Data Analytics, or related field, or equivalent practical experience.
• Typically 2–3 years of business analysis, business systems analysis, product analysis, systems analysis, data analysis, or technology delivery experience.
• Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint, process mapping, and requirements lifecycle management.
• Experience with enterprise systems, integrations, APIs, reporting, SQL/data analysis, or operational workflow analysis preferred.

Responsibilities

• Lead requirements elicitation for initiatives, enhancements, and system changes.
• Translate business needs into functional and non-functional requirements, user stories, acceptance criteria, and data mappings.
• Use approved AI tools to accelerate requirement drafting, stakeholder synthesis, and process documentation.
• Analyze data to identify trends, bottlenecks, or reporting insights.
• Decompose requirements into backlog items, user stories, and technical tickets with cross-functional teams.
• Maintain documentation as a single source of truth and communicate scope, risks, and decisions clearly.
• Identify opportunities for process automation and AI-enabled improvements.
• Support validation readiness with clear requirements and acceptance criteria.

Skills

Requirements elicitation

Analysis

Documentation

Stakeholder facilitation

Agile

Data analysis

Communication

Independent work

Security awareness

Education

Bachelor's degree in IT/CS or related field

IIBA/Agile certification

Pearson partner certifications a plus

Tools

Jira

Azure DevOps

Confluence/SharePoint

SQL/Data analysis

APIs

Job description

Pearson is seeking a Technology Solutions Specialist to own business analysis for PPA system enhancements, product improvements, integrations, and data initiatives. You will partner with Product, Engineering, Data, QA, and clients to define requirements, document workflows, and ensure delivery readiness.

The role manages ambiguity, ensuring requirements are clear, actionable, and aligned to Pearson PPA outcomes.