Tech Services & Sales Representative

Saint-Gobain North America; Pennsylvania; On-site; USD 73,000 - 112,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

HSA options

FSA options

Wellness program

Paid time off

Parental leave

401(k) with company match

Life insurance

AD&D

Job summary

Saint-Gobain North America is seeking a Technical Services & Sales Representative to provide hands-on field support, product application expertise, and training across the New York City, Long Island, and New Jersey markets.

This role partners with Warranty Services, Marketing, and R&D to drive growth, support field teams, and ensure proper application of GCP products and systems. A strong technical background and ability to travel are essential.

Qualifications

• Experience in construction sales or technical services.
• Ability to communicate technical information clearly to contractors and sales teams.
• Willingness to travel up to 85% (domestic).

Responsibilities

• Deliver product application and installation training to customers, contractors, and distribution partners.
• Support and help implement contractor engagement and development programs.
• Provide technical guidance and troubleshooting support for field sales teams and contractors.
• Assist customers and distributors with job estimates and product quantity recommendations.
• Conduct field research and gather customer feedback to identify needs and market opportunities.
• Partner with sales teams to support growth initiatives and identify new business opportunities.
• Collaborate with Warranty Services, Marketing, and R&D on product and program development initiatives.

Skills

Technical sales

Field support

Contractor engagement

Training delivery

Troubleshooting

Job description

The Technical Services & Sales Representative serves as a trusted technical expert for customers, contractors, distributors, and design professionals throughout the New York City, Long Island, and New Jersey markets. In this role, you will provide hands-on field support, product application expertise, troubleshooting, and training that help customers maximize the performance of GCP products and systems while reinforcing our reputation for innovation, quality, and service.

Working closely with the Regional Sales Manager and sales teams, you will identify opportunities to support business growth by providing technical guidance, training, and field expertise that enhance customer success and uncover new sales opportunities. You will serve as a key link between customers and internal teams, helping to ensure our products and systems are applied effectively in real-world conditions.

This role also partners with Warranty Services, Marketing, and Research & Development to support product development initiatives, training programs, contractor engagement efforts, and warranty management activities. Through hands‑on field support, customer collaboration, and technical leadership, you will contribute directly to the growth and success of the business.

What You’ll Do

• Deliver product application and installation training to customers, contractors, and distribution partners.
• Support and help implement contractor engagement and development programs.
• Provide technical guidance and troubleshooting support for field sales teams and contractors.
• Assist customers and distributors with job estimates and product quantity recommendations.
• Conduct field research and gather customer feedback to identify needs, challenges, and market opportunities.
• Partner with sales teams to support growth initiatives and identify new business opportunities.
• Collaborate with internal stakeholders including Warranty Services, Marketing, and R&D on product and program development initiatives.

IS THIS JOB FOR YOU?

• Must be located in the New York City, Philadelphia, Long Island or New Jersey area
• At least 2-6 years of experience in construction sales, construction background and/or technical services
• Relevant experience in one or more of the following areas: field trials during product development, introduction of new products, troubleshooting field problems, and technical support activities.
• Strong ability to communicate technical information effectively to contractors, sales teams, and customers
• Well organized with concern for details, accuracy and capable to following instructions, meet schedules/timelines and handle multiple priorities. Proven ability to work independently.
• Ability to travel up to 85%. Day & Overnight Travel in the U.S. Company vehicle is provided.

TO MAKE SURE NOTHING IS FORGOTTEN

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $72,500 to $111,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job‑related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for a sales incentive plan (SIP). The targeted amount is 20% of base salary. The Total Target Cash range (base pay and SIP) for this position, is $87,000 to $133,800. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

A LITTLE MORE ABOUT US

Chryso and GCP, Saint‑Gobain brands in our Construction Chemicals business, are leading global designer and manufacturer of high‑quality concrete admixture thanks to a strong commitment to research and innovation, coupled with adherence to the strictest manufacturing standards in the industry. Our admixtures are engineered to optimize the performance of our customers’ specific concrete materials in a way that will maximize user satisfaction and economy. We deliver significant added value and support to its clients, which includes assistance with client inventory control and prompt product deliveries

LEGAL STATEMENT

Saint‑Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint‑Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [e-mail].

BENEFITS IN JOINING US

What are our perks?

Employees have the flexibility to choose the benefits that best fit their individual needs:

• Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance
• Additional Benefits – Helping shape the experience and impact you want