Tech-Savvy Retail Sales — Unlimited Commission

Comcast (CC) of Willow Grove; Morton Grove (IL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Day-One benefits!

Medical, Dental, and Vision coverage

XFINITY courtesy services

Discount Universal Resorts tickets

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K Matching

Job summary

Comcast (CC) of Willow Grove is seeking an energetic retail associate to engage customers, demonstrate features, and promote Xfinity products in-store. You will help customers understand statements, answer questions about services, and process service requests, while upholding brand standards.

The role emphasizes customer service, sales targets, and product knowledge in a fast-paced environment. A flexible schedule and a strong work ethic are required.

Qualifications

• High School Diploma or GED (if applicable).
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or GED

Job description

Comcast (CC) of Willow Grove is seeking an energetic retail associate to engage customers, demonstrate features, and promote Xfinity products in-store. You will help customers understand statements, answer questions about services, and process service requests, while upholding brand standards.

The role emphasizes customer service, sales targets, and product knowledge in a fast-paced environment. A flexible schedule and a strong work ethic are required.